Other Engine Info: w/o EGR, w/o air pump, OBDII, variable valve timing-exhaust, underfloor catalyst, Bosch Motronic ME 7.0 - EMS, RuLo, ORVR
Other Restraint System Info: Dual Airbags (SRS)
Plant City: Ghent
Plant Country: Belgium
Pretensioner: Yes
Transmission Style: Automatic
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2003
ELECTRICAL SYSTEM
ON 12 DEC, 2008, MY 2003 VOLVO S60 STALLED WITH NO WARNING WHILE TRAVELING ON A BUSY HIGHWAY AT 60 MPH. I PULLED TO SAFETY (VEHICLE WAS IN "LIMP HOME" MODE) AND HAD THE VEHICLE TOWED TO THE DEALERSHIP (PARK PLACE VOLVO). SINCE THE VEHICLE STARTED RIGHT BACK UP AND PRESENTED NO CODES, I WAS TOLD THERE WAS NOTHING WRONG AND GIVEN A BILL FOR $418 (FOR TOW AND DIAGNOSTIC CHECK). APPROX. 1 MONTH LATER, VEHICLE PRESENTED SAME PROBLEM; IT STALLED, WITHOUT WARNING, WHILE DRIVING... CREATING A GREAT SAFETY RISK FOR THE SECOND TIME. I HAD VEHICLE TOWED AGAIN TO SAME DEALERSHIP, AND SINCE VEHICLE STARTED RIGHT BACK UP WITH NO CODES, I WAS TOLD THERE WAS NOTHING WRONG. DEALERSHIP COULD NOT GET VEHICLE TO DUPLICATE PROBLEM ON EITHER OCCASION. HOWEVER, TO APPEASE ME, DEALERSHIP DID REPLACE ACCELERATOR PEDAL...VEHICLE STILL PRESENTS SAME STALLING ISSUE, AND INTERMITTENTLY GOES INTO "LIMP HOME" MODE FOR NO APPARENT REASON. THIS WILL UNDOUBTEDLY CAUSE A SERIOUS ACCIDENT, AS IT IS OBVIOUS, FROM THE NUMEROUS COMPLAINTS ON THIS ISSUE, THAT THIS IS A MASS DEFECT. *TR
2002
SEAT BELTS:FRONT:RETRACTOR
THE DRIVER'S SIDE SEAT BELT LOST TENSION WHILE DRIVING AND COMPLETELY UNROLLED AND WAS NO LONGER FUNCTIONAL. I CONTACTED MY NEAREST DEALER WHICH IS 30 MILES AWAY AND THEY ADVISED THAT THEY DID NOT FEEL THE VEHICLE WAS SAFE TO DRIVE AND TO CONTACT VOLVO ON CALL. I DID THIS AND WAS TOLD THAT BECAUSE THE VEHICLE WAS STILL DRIVEABLE IT WOULD NOT BE TOWED. VOLVO CUSTOMER SERVICE ADVISED THE SAME. I FOLLOWED UP WITH AN EMAIL TO VOLVO CUSTOMER SERVICE AND TO DATE I HAVE NOT RECEIVED ANY RESPONSE DESPITE RECEIPT OF CONFIRMATION OF MY E-MAILS. ON 7-10-03, I FINALLY DROVE THE VEHICLE TO THE DEALER WITH NO SEAT BELT. THE VEHICLE HAD BEEN PARKED SINCE 7-7-03. THE PART WAS ORDERED AND WILL BE AVAILABLE 7-14-03. IT SEEMS VOLVO HAD NO CONCERN FOR MY SAFETY OR THE FACT THAT I WAS DRIVING THE VEHICLE IN VIOLATION OF FL STATUTES - A COMPANY SUPPOSEDLY "COMMITTED TO SAFETY."*AK