Other Engine Info: 50-St./Can. LEV emission.
Emissions Certification Test Group: 2ADXV02.8334
Other Restraint System Info: Active Seat Belt
Plant City: Mosel
Plant Country: Germany
Seat Belts All: Manual
Series: GLX
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MY 2004 VW PASSAT HAD 13,823 WHEN THE REAR BRAKE PADS COMPLETELY WORE OUT. THE FRONT HAVE ONLY WORN OUT 8% TO THIS DAY (12/20/04). FIRST, THE CAR PULSATED WHEN THE BRAKES WERE APPLIED. SO, I PERSONALLY WENT TO THE DEALER TO FIND OUT WHAT THE PROBLEM WAS; WHICH WAS NO HELP. I WAS TOLD THERE WAS NOTHING WORNG. LATER, TO NO SUPRISE OF MINE; THERE WAS. THE BRAKE LAMPS TURNED ON AND DIDNT GO OFF. EVEN WITH THE CAR IN PARK AND TURNED OFF. WITH THIS, I WENT TO THE DEALER WHO TOLD ME MY REAR BRAKE PADS WERE WORN. AT THE DEALERS, THE REAR ROTORS WERE REPLACED FOR FREE, BUT THE PADS WERE NOT. THIS IS SIMPLY DISRESPECTFUL, AS I AM NOT A CRAZY DRIVER AND HAD TO PAY $220 TO REPLACE DEFECTIVE BRAKE PADS. *AK
2002
FUEL SYSTEM, GASOLINE:DELIVERY
HELLO, MY NAME IS ROBERT CAMPBELL AND I AM A THE OWNER OF A 2002 VOLKSWAGEN PASSAT 4MOTION WITH AN AUTOMATIC TRANSMISSION. I AM CONTACTING YOU TO SEEK ACTION IN REGARDS TO NHTSA CAMPAIGN NUMBER 08V156000, WHICH CLEARLY INDICATES A RECALL FOR FAULTY GAS TANKS ON THIS PARTICULAR MAKE/MODEL DUE TO FRACTURED VENTILATION VALVES. UPON PURCHASING THE CAR AS A CERTIFIED USED VEHICLE IN 2006, I HAD TO HAVE THE GAS TANK REPLACED WITHIN THE FIRST WEEK OF OWNERSHIP DUE TO THIS VERY SAME DEFECT. THIS WAS COVERED BY THE TWO YEAR WARRANTY PROVIDED BY THE DEALERSHIP. A WEEK AGO, MY GAS TANK STARTED TO LEAK AGAIN. FUEL IS NOW LEAKING ON THE EXHAUST SYSTEM CREATING A SEVERE SAFETY HAZARD. UPON INSPECTION BY THE DEALER, THEY HAVE SURMISED THE SECOND TANK HAS ONCE AGAIN FAILED - DUE TO A FRACTURED VENTILATION VALVE. BOTH VOLKSWAGEN OF AMERICAN AND MY LOCAL DEALER ARE REFUSING TO ACKNOWLEDGE THIS RECALL AND WILL ONLY REPLACE THE TANK IF I AGREE TO REPAIR COSTS TOTALING $1,800. VOLKSWAGEN HAS CLEARLY DESIGNED A FAULTY PRODUCT THEY REFUSE TO STAND BEHIND, AND AS A CONSUMER, I SHOULD NOT BE FINANCIALLY OBLIGATED TO PAY FOR REPAIRS THAT CLEARLY STEM FROM NEGLIGENT DESIGN. I DESPERATELY SEEK YOUR ASSISTANCE ON THIS ISSUE AND WILL GLADLY OFFER MY FULL COOPERATION. *TR