Other Engine Info: 50-St./Can. LEV emission.
Emissions Certification Test Group: 2VWXV02.8228
Other Restraint System Info: Active Seat Belt
Plant City: Puebla
Plant Country: Mexico
Seat Belts All: Manual
Series: GLX
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT REAR WINDOW FELL INTO DOOR WHEN POWERING IT DOWN AND THEN BACK UP. POWER MOTOR SOUNDS AS IF IT IS STILL WORKING, THEREFORE SUSPECT THE MECHANICAL CLIPS HOLDING THE WINDOW TO THE POWER MOTOR MUST HAVE FAILED. RESEARCH SHOWS THAT WINDOW CLIPS HAVE BEEN A PROBLEM FOR THIS MAKE AND MODEL. IN FACT, ON NOVEMBER 5, 2002 VW.COM WEBSITE WAS SHOWING A PRESS RELEASE EXPLAINING THAT WINDOW CLIPS WERE FAILING, AND VW WOULD BE SENDING LETTERS OUT TO 1999-2002 VW OWNERS ABOUT REPAIRING/REPLACING THE WINDOW CLIPS WITH REDESIGNED CLIPS (NOTE: THIS IS NOT A PART RECALL, BUT ONLY A LETTER TO OWNERS). IN ADDITION, MY FRONT RIGHT WINDOW OCCASIONALLY DOES NOT POWER ITSELF FROM OPEN TO FULLY CLOSED (IT STOPS HALF WAY). ASSUME THIS IS WELL KNOWN "POWER WINDOW VOLTAGE REGULATOR" PROBLEM THAT VW IS CURRENTLY COVERING THE REPAIRS FOR (BUT I CAN NEVER GET THE FAILURE TO REPEAT ITSELF WHEN I BRING IT INTO THE DEALERS SO THEY WONT AGREE TO TELL VW IT IS BROKEN UNTIL THEY ACTUALLY WITNESS THE FAILURE). ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769315. *AK *JB
2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION DUE TO THE CATALYTIC CONVERTER. HE HAD AN EXTENDED WARRANTY, BUT WAS INFORMED THAT THE MILEAGE EXCEEDED THE WARRANTY. THE MIL LIGHT HAS BEEN ILLUMINATED SINCE MAY OF 2007 DUE TO THE CATALYTIC CONVERTER. THE VEHICLE HAS BEEN INSPECTED AND DIAGNOSED TWICE. THE CONTACT WAS INFORMED BOTH TIMES THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 118,500. UPDATED 12/12/07