CONSUMER WAS TRAVELING ABOUT 15MPH ON A RESIDENTIAL STREET. SHE HAD THE WINDOW ROLLED UP, AND SHE STARTED FEELING SICK. SHE PULLED OVER AND NOTICED WHITE SMOKE COMING FROM HOOD AREA. CONSUMER WENT TO GET HER HUSBAND, AND WHEN SHE RETURNED VEHICLE WAS IN FLAMES. VEHICLE WAS TOTALED. *AK PRIOR TO THE RECALL THE FUEL LINE FAILED (00V-039). CUSTOMER LATER FOUND OUT THAT THERE WAS A RECALL. *YH
2002
ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS
I CAN NOT FIND THE COMPLAINT WHERE I ALREADY DESCRIBED A DANGEROUS EVENT WHICH CAUSED THE ENGINE TO RACE, BUCK, LURCH THE CAR FORWARD AT AN INTERSECTION, BUT PLEASE CROSS REFERENCE THIS INFORMATION WITH THE VIN NUMBER OF THE PREVIOUS COMPLAINT. I HAVE NOW PROVIDED MORE INFO ABOUT PREVIOUS ELECTRICAL AND MECHANICAL FAILURES IN THIS CAR. WE BELIEVE IT IS UNSAFE TO DRIVE, A DANGER TO US AND THE PUBLIC AT LARGE. WE WANT VW TO TAKE THIS CAR OUT OF SERVICE AND PROVIDE A REPLACEMENT VEHICLE. THANK YOU FOR INVESTIGATING. THE CAR IS PRESENTLY IN OUR POSSESSION AND THEY HAVE BEEN UNABLE TO DIAGNOSE OR FIX THE ENGINE RACING PROBLEM AND ELECTRICAL PROBLEMS HAVE PLAGUED THE CAR FROM THE BEGINNING! DT