Other Engine Info: 50-St. BIN 5/ULEV II emission. Emissions Certification Test Group: 8ADXV02.0366/8ADXV02.03UA
Other Restraint System Info: Active Seat
Belt Advanced Front Air Bags.
Plant City: Palmela
Plant Country: Portugal
Seat Belts All: Manual
Series: Turbo/ Komfort
TPMS: Direct
Transmission Style: Automatic
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2007
STEERING
TL* THE CONTACT OWNS 2007 VOLKSWAGEN EOS. THE CONTACT STARTED THE VEHICLE AND THE LOW OIL LIGHT WAS ILLUMINATED. THE STEERING WHEEL WAS ALSO EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS RESTARTED AFTER ONE HOUR. THE WARNING LIGHT WAS NO LONGER ILLUMINATED AND THE STEERING WHEEL RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 38,000.
2008
ELECTRICAL SYSTEM
WINDOWS ON MY 2008 VOLKSWAGEN EOS WILL NOT STAY ENGAGED CAUSING A SAFETY HAZARD. THE RETRACTABLE TOP ALSO LEAKS AND DRIPS CAUSING DISTRACTION DURING EPISODES OF DRIVING IN THE RAIN. IT HAS BEEN IN FOR SERVICE FOR THESE ITEMS AND SEVERAL OTHERS UP TO 5 TIMES. THE SERVICE WRITER (MATT) AT THE DEALERSHIP (SIERRA MOTORS IN OTTAWA IL 815-434-3240) CLAIMS THERE IS A PROBLEM WITH THE SOFTWARE FOR THE WINDOWS AND VW IS RESEARCHING THE ISSUES AND MUST CREATE BETTER PROGRAMMING. NOW THE RADIO HAS BEGUN TO FADE IN AND OUT. SEEMS LIKE THE CAR HAS MANY ELECTRICAL ISSUES. I HAVE CONTACTED VW DIRECTLY (800-822-8987) AND BEEN ASSIGNED A CASE NUMBER OF 90002357 WITH A REGIONAL CASE MGR PETE NARADONI. PETE WAS NOT AWARE OF A SOFTWARE ISSUE WITH THE PROGRAMMING OF THE CAR WHICH LEADS ME TO BELIEVE THAT SOMEONE IS NOT BEING HONEST WITH ME. VW NOR THE DEALERSHIP HAVE RESOLVED THE ISSUES WITH THIS VEHICLE AND I FEEL I NEED AN ADVOCATE TO GET RESULTS. AS OF TODAY THEY HAVE HAD MY CAR FOR 9 DAYS!!!! THIS DOES NOT INCLUDE ALL THE OTHER TIMES THEY HAVE HAD IT FOR THESE SAME ISSUES. I FEEL THAT THEY ARE IN BREECH OF WARRANTY. *TR