Other Engine Info: 50-St. BIN 3/PZEV emission. Emissions Certification Test Group: CVWXV02.03PA.
Other Restraint System Info: Active Seat
Belt Advanced Front Air Bags.
Plant City: Emden
Plant Country: Germany
Seat Belts All: Manual
Series: Luxury
TPMS: Direct
Transmission Style: Automatic
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2009
FUEL SYSTEM, GASOLINE
ON 9/12/13 WHILE DRIVING ON THE HIGHWAY WITHOUT ANY WARNING THE CAR LOSS ENGINE POWER, WOULD NOT ACCELERATE AND SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE BATTERY LIGHT DID COME ON ONCE THE CAR SHUT OFF. I WAS UNABLE TO RESTART THE CAR TO MOVE OFF THE HIGHWAY. I IMMEDIATELY TURNED ON THE HAZARDS AND KEPT MY FOOT ON THE BRAKES SO CARS WOULD NOT CRASH INTO ME. THE CAR STILL HAD FULL POWER WITH ALL CONTROLS (RADIO, POWER WINDOWS, AC, LIGHTS, ETC.). THE VEHICLE WAS TOWED TO A LOCAL VW DEALER AND DIAGNOSED AS A DEFECTIVE LOW PRESSURE FUEL PUMP AND FUEL CONTROL MODULE, $850 REPAIR. THE SERVICE ADVISOR STATED THIS IS A COMMON PROBLEM WITH THE CC'S (DIRECT INJECTION). THE REPAIRS WERE COMPLETED BY THE VW DEALER ON 09/13/13. ON 09/18/13 FIVE DAYS LATER AND LESS THAN 100 MILES AFTER THE LOW PRESSURE FUEL PUMP & MODULE WAS REPLACED; WHILE COMMUTING FROM WORK THE CHECK ENGINE LIGHT CAME ON AND THE CAR IMMEDIATELY LOST ENGINE POWER, WOULD NOT ACCELERATE AND SHUT OFF IN RUSH HOUR TRAFFIC. AGAIN IT WAS TOWED BACK TO VW AND THIS TIME DIAGNOSED AS DEFECTIVE HIGH PRESSURE FUEL PUMP AND CONTROL MODULE, FOR ANOTHER $850 IN REPAIRS. ON 09/21/13 I CONTACTED VW OF AMERICA ONLINE AND MADE A FORMAL COMPLAINT; TWICE IN ONE WEEK THE VEHICLE HAS SHUT OFF IN TRAFFIC, WITH NO WARNING, ENDANGERING MY LIFE AND THE LIVES OF OTHERS. THE VW DEALER IS PLAYING A GUESSING GAME WITH DIAGNOSING THE PROBLEM. THE VW DEALER ALSO CONTACTED VW OF AMERICA ON MY BEHALF WITH THE PROBLEMS AND CONCERNS WITH THE VEHICLE. VW OFFERED TO COVER THE PARTS AND I PAID THE LABOR $200+. THE REPAIRS WERE COMPLETED ON 9/25/13 BY VW, I DROVE THE CAR HOME LESS THAN 25 MILES AND THE CAR STARTED TO SPUTTER AND THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY CALLED THE VW DEALER AND WAS TOLD TO BRING THE CAR BACK. 3 TIMES IN TWO WEEKS, THE CAR IS BACK TO THE VW DEALER AND THEY CAN'T FIX THE PROBLEM. THIS IS A REAL SAFETY PROBLEM. *TR
2012
VEHICLE SPEED CONTROL
AT 8:40 AM CST ON 11/6/2012. WHILE COMMUTING TO WORK AT 55 MPH ROAD IN THE MIDDLE OF FREEWAY. I LOST FUNCTIONALITY ON THE GAS PEDAL. THE VEHICLE WOULD NOT ACCELERATE WHEN ENGAGING THE GAS PEDAL. GAS PEDAL WAS RENDERING NON-FUNCTIONAL AND IN-EFFECTIVE. THERE WAS HEAVY SOOT/SMOKE FROM THE EXHAUST PRIMARILY ALMOST LIKE FIRE AND SOME SMOKE FROM UNDER THE HOOD, THIS IS A NEW UNDER WARRANTY VW CC 2012 4 DOOR SEDAN. DRIVING ON THE LEFT LANE WITH A SEMI BEHIND ME WHEN THIS OCCURRED. IT CREATED A VERY UNSAFE NEAR MISS INCIDENT. I AM FORTUNATE THAT A COLLISION DID NOT HAPPEN WHEN I LOST POWER TO THE WHEELS. I PULLED OFF TO AN EXIT AND WHEN I FLOORED THE GAS PEDAL, THERE WAS INTERMITTENT POWER STALLING THE VEHICLE TO LESS THAN 5 MPH. HOWEVER, THERE WAS HEAVY SOOT/SMOKE FROM THE EXHAUST PRIMARILY ALMOST LIKE FIRE AND SOME SMOKE FROM UNDER THE HOOD, WITH PARKING LIGHTS ON I DROVE 2 MINUTES AND PULLED TO A PARKING LOT. MY VEHICLE WAS TOWED TO A NEAREST VW DEALERSHIP UPON TALKING WITH VW ROAD SIDE ASSISTANCE. THEY APPEAR TO BE INCONSIDERATE TO THE MAGNITUDE OF THE SITUATION I DEALT WITH AND THE IMPACT AND SEVERITY OF THE TECHNICAL FAILURE. I DON'T KNOW IF THIS SYSTEMIC IN VW CC. THIS TECHNICAL FAILURE CAN EASILY CAUSE ACCIDENTS. MY NEAR MISS IS A TESTAMENT TO IT. *TR