TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. THE CONTACT STATED THAT THERE WAS EXCESSIVE RUST UNDER THE REAR PASSENGER SEATS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TR
2012
UNKNOWN OR OTHER
NO INCIDENT, JUST A SAFETY QUESTION. I PURCHASED THIS 2012 VENZA A FEW DAYS AGO AND WAS SURPRISED TO FIND THAT THE FRONTAL PASSENGER CRASH TEST WAS 2 STARS (OUT OF 5). FOR 2013 IT WAS 4 STARS FOR THE SAME TEST. I AM TRYING TO DETERMINE WHETHER THIS CAR (VIN NUMBER) WAS MADE BEFORE OR AFTER TOYOTA MADE SAFETY MODIFICATIONS THAT LED TO THE 4 STAR FRONTAL PASSENGER RATING. TOYOTA CUSTOMER SERVICE WAS NOT HELPFUL AND SUGGESTED CONTACTING NHTSA. THIS IS AN IMPORTANT ISSUE FOR ME AS I CARRY MY GRANDCHILDREN IN THIS CAR AND IF THERE IS A SAFETY CONCERN IT WILL HAVE TO BE RETURNED. THANKS FOR YOUR HELP. PS - I SENT THIS NOTE YESTERDAY BUT INCLUDED THE WRONG VIN. THE VIN ENTERED ABOVE IS NOW CORRECT. *TR
