MY FOOT WAS ON THE BRAKE AND NOT ON THE GAS PEDAL; I WAS COASTING AT A VERY LOW SPEED WITH THE NATURAL FORWARD MOVEMENT OF THE CAR CARRYING ME INTO THE GARAGE (MY DRIVEWAY IS ONLY ABOUT TWO-CAR-LENGTHS LONG). AS I NEARED THE GARAGE DOOR, NOW HALFWAY OPEN, MY CAR SUDDENLY REVVED TO A HIGH SPEED AND WAS HEADED STRAIGHT TOWARD SMASHING INTO THE GARAGE DOOR. AS I SAID, MY FOOT WAS ON THE BRAKE AND SO I THEN PUT THE OTHER FOOT ON THE BRAKE AS WELL. THEN, I SLAMMED THE CAR INTO NEUTRAL AND HEARD THE ENGINE JUST REV AT A VERY HIGH SPEED. THE SUA SEEEMED TO HAPPEN AS I PUSHED THE BUTTON ON THE DOOR OPENER UPDATED 4/7/2010 *CN THE CONSUMER STATED HE EXPERIENCED SUDDEN ACCELERATION. THE DEALER CLAIMED THE FLOOR MAT WAS THE CAUSE. UPDATED 06/04/10
2012
UNKNOWN OR OTHER
THIS IS NOT A COMPLAINT; JUST A QUESTION. I HOPE THAT YOU CAN POINT ME IN THE RIGHT DIRECTION. I PURCHASED THIS 2012 TOYOTA VENZA FROM A DEALER WHO CLAIMED EXCELLENT SAFETY RATINGS. BUT I SEE THAT THE 2012 VENZA PASSENGER FRONTAL CRASH RATING IS ONLY 2 STAR. I RETURNED TO THE DEALER WHO TOLD ME THAT MY CAR WAS MADE AFTER THE SAFETY WAS IMPROVED (IT IS LISTED AS 4 STAR FOR THE 2013 MODEL), BUT COULD NOT SUPPORT HIS CLAIM THAT MY CAR WAS 4 STAR RATHER THAN 2 STAR. THIS IS IMPORTANT TO ME AS I CARRY MY GRANDCHILDREN AND WOULD NOT ACCEPT A 2 STAR RATING. I CALLED TOYOTA CUSTOMER CARE TO FIND OUT IF THIS VIN WAS BEFORE OR AFTER THE SAFETY IMPROVEMENTS WERE MADE AND THEY COULD NOT ANSWER THE QUESTION, AND WOULD NOT REFER ME ON TO SOMEONE WHO COULD. CAN YOU DETERMINE IF THIS CAR HAS A 2 STAR OR A 4 STAR FRONTAL PASSENGER SIDE CRASH RATING (OR REFER ME TO SOMEONE WHO COULD FIND OUT)? I WOULD GREATLY APPRECIATE THIS HELP - OTHERWISE I WILL BE FORCED TO SELL THIS CAR. MY THANKS IN ADVANCE. *TR
