TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. AT 34,006 MILES, THE BRAKES BEGAN TO MAKE SQUEAKING NOISES AND THE BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED WHILE DRIVING 45 MPH. AT 36,000, 46,000, AND 49,000 MILES, THE DEALER REPLACED THE FRONT AND REAR BRAKES, THE REAR AND FRONT ROTORS, AND ALSO RESURFACED THE FRONT AND REAR DRUMS. THE REPAIRS WERE PERFORMED UNDER WARRANTY. NEVERTHELESS, THE BRAKES CONTINUED TO SQUEAK AND THE BRAKE PEDAL MUST BE DEPRESSED VERY HARD IN ORDER FOR THE VEHICLE TO STOP. THE DEALER STATED THAT THE NOISE WAS DUE TO THE BRAKE BUSTER AND IT NEEDED TO BE REPLACED AT THE COST OF $1,000 SINCE THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER STATED THAT THEY COULD NOT BE OF ASSISTANCE SINCE THE WARRANTY EXPIRED. THEY PROVIDED THE CONTACT WITH REFERENCE NUMBER 2007-0220392. THE CURRENT MILEAGE WAS 78,000 AND FAILURE MILEAGE WAS 34,006. THE DEALER STATED ARM RESTS, REPLACED BRAKE LIGHT BULB, SQUEAK IN THE INSIDE CABIN. UPDATED 11/26/07 *TR
2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER FAILED TO STOP AT A RED LIGHT AND CRASHED HEAD ON INTO ANOTHER VEHICLE AND THEN A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED A BROKEN NOSE, RIBS AND A CRACKED PELVIS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 815.
