THE CONSUMER STATED THAT WHILE HIS 4YR OLD CHILD WAS GETTING OUT OF CENSORED SLIDING DOOR THE CHILD'S RIGHT LEG BECAME CAUGHT IN DOOR AND SUSTAINED A DEEP CUT. THE CONSUMER HAD TO HIT THE DOOR TO RETRACT IT. THE DEALERS SERVICE TECHNICIAN COULD NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *NLM
1998
SUSPENSION
MANY SIENNA OWNERS HAVE COMPLAINED OF UNKNOWN "PULLING" PROBLEMS. THIS IS BELIEVED TO BE A SERIOUS NATIONWIDE PROBLEM, AND DETAILED RECORDS CAN BE RETRIEVED FROM TOYOTA DEALER REPAIR LOGS. TOYOTA HAS FAILED TO ISSUE RECALL TO CORRECT THIS POTENTIAL SAFETY HAZARD. PLEASE INVESTIGATE IMMEDIATELY AND THOROUGHLY. *AK