THE UPPER PORTION OF THE HEAD REST JUTS FORWARD, CREATING A DEPRESSION BETWEEN THE DRIVERS HEAD AND SHOULDERS. CONSUMER IS CONCERNED THAT IN AN ACCIDENT THE FORCE OF IMPACT OF THE AIRBAG WILL PUSH THE DRIVERS NECK INTO THIS DEPRESSION, POSSIBLY CAUSING SERIOUS NECK OR SPINAL INJURY. NLM
2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 TOYOTA RAV 4. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH TURNING A CORNER AND THE VEHICLE BEGAN A JERKING MOTION. A SUDDEN LOSS OF POWER STEERING OCCURRED WITHOUT WARNING. THE VEHICLE SURGED FORWARD AND CONTINUED ACCELERATION. THE VEHICLE SLOWED DOWN AFTER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE ACCELERATION FAILURE WAS UPDATED IN THE DATABASE. THE VEHICLE HAD PRIOR RECALL REPAIR PERFORMED AND THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE CONTACT STATES THERE ARE TWO PEOPLE IN THE FAMILY THAT DRIVE THE VEHICLE AND TWO PEOPLE HAVE EXPERIENCED ACCELERATION FAILURE OF THE VEHICLE. THE FAILURE MILEAGE WAS 13,285. THE CURRENT MILEAGE WAS 14,000.
