Note: Manufactured by NUMMI, but marketed by Toyota for 1NX.
Plant City: Cambridge
Plant Company Name: Toyota Motor Manufacturing
Plant Country: Canada
Plant State: Ontario
Seat Belts All: Manual
Series: ZRE142L / AZE141L / AZE144L / AZE146L
TPMS: Direct
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2009
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED WHILE BRAKING AND SLOWING THE VEHICLE TO 5 MPH FOR A TRAFFIC STOP, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO THE REAR OF A TRUCK. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT SUSTAINED MINOR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: (10V023000 ) FOR POSSIBLE UNINTENDED ACCELERATION FAILURES IN FEBRUARY 2010. THE CONTACT HAD COMPLAINED ABOUT INCIDENTS OF SUDDEN ABNORMAL ACCELERATION FOLLOWING REPAIRS AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER STATED THERE WERE NO FAILURE IF THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 27,000. 2009 TOYOTA MATRIX. THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO VEHICLE SPEED CONTROL. THE CONSUMER STATED HE COMPLAINED IN THE SUMMER OF 2009, THE VEHICLE WAS NOT STOPPING PROPERLY, AND HE FELT AS THOUGH THE VEHICLE WAS ACCELERATING DURING CERTAIN MANEUVERS. BUT, THE DEALER CLAIMED THEY HAD HEARD OF NO SUCH PROBLEM. THE CONSUMER THEN LEARNED OF A RECALL IN FEBURARY 2010 AND WENT TO THE DEALER FOR THE REPAIR. HOWEVER, THE CONSUMER STATED AFTER THE RECALL WAS DONE, HE STILL EXPERIENCED PROBLEMS WITH THE VEHICLE ACCELERATING. UPDATED EVOQ 07/08/10 *JB
2010
SERVICE BRAKES, HYDRAULIC
BRAKES DO NOT WORK (NO BRAKE FORCE TO WHEELS) FIRST SECOND OF BRAKING WHEN COLD IN HUMID WEATHER CONDITIONS FOR EXAMPLE AFTER STANDING STILL OVERNIGHT IN TEMPERATURES BETWEEN 0 AND 10 C. HAVE HAPPENED REPEATEDLY AND IS UNSAFE FOR EXAMPLE AT CROSSING OTHER ROAD. THIS IS SECOND VEHICLE OF THIS MODEL WITH SAME PROBLEM AND DEALER HAVE NOT MANAGED TO FIX. MY VEHICLE IS IN EUROPE AND MODEL IS AVENSIS BUT I BELIEVE YOU NEED TO INVESTIGATE AS THIS BRAKE SYSTEM IS PROBABLY USED ALSO IN USA ON US CARS. *TR
