Plant Company Name: Toyota Motor Manufacturing, Inc.
Plant Country: Canada
Plant State: Ontario
Seat Belts All: Manual
Series: ZRE142L / AZE141L / AZE144L / AZE146L
TPMS: Direct
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2006
VEHICLE SPEED CONTROL
THE CAR WAS OPERATED BY MOTHER WHO WAS IN A PARKING LOT ABOUT TO FINALIZE A FULL PARKING OF IT. ALL OF A SUDDEN, HER WORDS WERE "IT SHOT OFF LIKE A BULLET" AND SHE DID NOT KNOW WHAT WAS HAPPENING. IT FELT LIKE IT WAS GOING 100 MPH AND SHE DID EVERYTHING UNDER HER CONTROL NOT TO HIT ANOTHER VEHICLE OR 3 PEDESTRIANS. THE PEDESTRIANS SAW WHAT WAS HAPPENING AND RAN, ONE WAS HIT, NOT SERIOUSLY. POLICE AND RESCUE WERE CALLED. THE JOHNSTON, RHODE ISLAND POLICE DEPARTMENT IMPOUNDED THE CAR. THE CAR WILL BE INSPECTED PROBABLY ON JUNE 26 BY THE RI DEPARTMENT OF MOTOR VEHICLES ENFORCEMENT DIVISION. THEY WILL DETERMINE WHETHER THE CAR IS "FIT" TO DRIVE OR "UNFIT" TO DRIVE. IT WAS A SCARY SITUATION. THE CAR IS BRAND NEW. I AM THE OWNER OF IT, I BOUGHT IT IN DECEMBER 2005, IT HAD NOT YET BEEN DELIVERED TO THE DEALERS LOT. I PICKED IT UP A WEEK AFTER INITIATING MY PURCHASE. IT'S A 2006 TOYOTA MATRIX, ALL WHEEL DRIVE. *JB
2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 TOYOTA MATRIX AND IT CONTINUES TO HAVE ISSUES. TOYOTA HAS NEVER SENT NOTIFICATION OF RECALLS AND THIS CAR HAS A FEW. WHEN I BRING IT UP TO THE DEALER THEY ACT AS IF I HAVE NO IDEA WHAT I AM TALKING ABOUT. MY TIRES NEED REPLACEMENT AT 20,000 MILES AND THE BRAKES GRIND WHEN STOPPING EVEN AFTER THEY WERE REPLACED AT THE DEALERS EXPENSE AFTER THEY TOLD ME THERE WAS NOTHING WRONG WITH THEM TWICE! I HAD TO GO BACK TO THE DEALER 3 TIMES AS THE PARTS PEOPLE SENT THE WRONG PARTS TWICE!! THE TIRE WARNING LIGHT IS CONSTANTLY COMING ON EVEN THOUGH I HAVE HAD IT TO THE DEALERSHIP 3 TIMES AND THEY TELL ME NOTHING IS WRONG. I AM TOLD THAT THE CHANGE IN TEMPERATURE MAKES THE LIGHT COME ON. I AM TO THE POINT I AM GOING TO REPLACE THE TIRES AND BE DONE WITH IT. THE LAST THING I NEED IS A TIRE BLOW OUT ON THE INTERSTATE. THE ENGINE GETS SLUGGISH AND BOGS DOWN WHILE ON THE INTERSTATE AND THE INTERIOR FEATURES KEEP HAVING TO BE SLAMMED BACK INTO PLACE BECAUSE THEY COME OUT OF PLACE. I WAS TOLD BY A SALESMAN AT A CAR SHOW THAT IT HAPPENS WITH THE MATRIXS AND THEY DON'T KNOW WHY. EACH TRIP TO THE DEALERSHIP I AM TREATED AS A WOMAN WHO KNOWS NOTHING ABOUT CARS. MY FATHER IS A MECHANIC AND I KNOW MY WAY AROUND A CAR. COBB COUNTY TOYOTA IN KENNESAW, GEORGIA IS THE WORST DEALERSHIP. I AM GOING TO TRY ANOTHER DEALERSHIP OR JUST HEAD TO AN INDEPENDENT. I SAVED FOR 2 YEARS TO BUY IT AND NOW I FEEL VERY UPSET THAT TOYOTA CARES SO LITTLE ABOUT THE CUSTOMER. I UNDERSTAND THERE ARE A FEW MORE RECALLS OUT ON THE 2009 MATRIX, YET I HAVEN'T BEEN NOTIFIED OF THEM BY TOYOTA. WHEN I BROUGHT UP THE NEW RECALLS TO THE DEALER HE LOOKED SHOCKED AND TRIED TO TELL ME THAT WASN'T TRUE. WHY ARE NEW TOYOTA BUYERS GETTING FREE SERVICE WHEN OUR CARS ARE THE PROBLEM. I'M GOING BACK TO HONDA! TOYOTA USE TO BE GREAT. THE PRESIDENT OF THE COMPANY SHOULD BE ASHAMED AND COMMIT SEPPUKU OR AT LEAST PROVIDE CURRENT OWNERS FREE SERVICE TOO. *TR
