WHILE DRIVING AT 75 MPH WITH THE CRUISE CONTROL ON, THE VEHICLE BECAME STUCK IN CRUISE MODE. WHEN TRYING TO DISENGAGE THE CRUISE CONTROL, THE CONSUMER WAS UNABLE TO DO SO. THE CONSUMER STRUGGLED TO APPLY THE BRAKES, FINALLY GETTING THE VEHICLE TO SLOW DOWN ENOUGH TO SHUT THE IGNITION OFF. THE VEHICLE WAS RESTARTED, AND THE CRUISE CONTROL WAS STILL ACTIVE. THE CONSUMER HAD TO PHYSICALLY PULL THE GAS PEDAL FROM THE FLOOR OF THE VEHICLE. THE DEALER AND MANUFACTURER HAD NOT BEEN NOTIFIED. *AK *SCC *JB
2003
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 SUZUKI VITARA. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE BECAUSE OF THE VEHICLE MILEAGE. THE FAILURE MILEAGE WAS 160,000.