Other Restraint System Info: 2nd row outboard 3-point manual belts; 2nd row center 3-point manual belts
Plant City: Sagara
Plant Country: Japan
Plant State: Kumamoto Prefecture
Seat Belts All: Manual
TPMS: Direct
Trim: GTS (US)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2011
EXTERIOR LIGHTING
VEHICLE LOW BEAM HEADLIGHTS HAVE GONE OUT ON 5 DIFFERENT OCCASIONS. SOMETIMES AT THE SAME TIME & OTHERS JUST A FEW DAYS APART. HEADLAMPS HAVE ALWAYS BEEN FIXED AT DEALER SITE. THEY HAVE RUN CHECKS ON ELECTRICAL SYSTEM & HAVE FOUND NOTHING. THEY HAVE OPENED TICKET WITH SUZUKI & THEY APPEAR TO BE IGNORING THE PROBLEM. FILED COMPLAINT WITH SUZUKI DISPUTE SETTLEMENT PROGRAM & BECAUSE IT WAS OUT OF THE WARRANTY PERIOD WHEN COMPLAINT WAS FILED THEY WOULD NOT COVER IT. I HAVE SENT A LETTER TO SUZUKI ASKING THEM TO EITHER FIX PROBLEM CORRECTLY OR PURCHASE VEHICLE BACK FROM ME. HAVE NOT HEARD A WORK FROM THEM REGARDING THIS. WILL BE SPEAKING WITH ATTORNEY REGARDING THIS. THERE IS NO WARNING WHEN HEADLIGHTS GO OUT, SO THEY ARE CHECKED ON A DAILY BASIS. VEHICLE IS DRIVEN ALOT & IN VARIOUS WEATHER & LIGHTING CONDITIONS. I HAVE BEEN TOLD BY DEALERSHIP THAT THEY HAVE TWO OTHER 2011 KIZASHI'S THAT ARE HAVING THE SAME PROBLEM. *TR
2010
SUSPENSION
TL* THE CONTACT OWNS A 2010 SUZUKI KIZASHI. THE CONTACT STATED THAT THE FRONT TIRES WOULD WEAR PREMATURELY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND PROVIDED THE CONTACT WITH NEW TIRES. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. A LOCAL MECHANIC DIAGNOSED THAT THERE WAS A DEFECT WITH THE CASTER AND CAMBER. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 21,000.
