NOTHING BUT PROBLEMS AND A NIGHTMARE TO OWN.. DEALER NOT SYPATHETIC. NO SAFETY DEFECT MENTIONED. *AK
2006
SERVICE BRAKES, HYDRAULIC
REFERENCE: 2006 SUZUKI GRAND VITARA, CONTINUING REAR BRAKE PROBLEM PLEASE HELP ME SECURE A SAFE FIX FOR MY CAR AND ANY OTHERS DRIVERS / PASSENGERS THAT MIGHT BE AT RISK DUE TO THIS REAR BRAKE DEFECT. THE REAR BRAKES: THE LAST WARRANTY REPAIR DID ADDRESS THE PROBLEM OF THE NOISE AND VIBRATION. BUT NOW IT HAS RETURNED FOR THE THIRD TIME WITH A MORE PRONOUNCED NOISE AND VIBRATION WITH THE ADDITIONAL PROBLEM OF NO STOPPING CORRECTLY DURING A RECENT SUDDEN STOP. DURING THE SUDDEN STOP THE REAR BRAKES WERE VERY NOISY AND VIBRATED THE WHOLE VEHICLE TO THE POINT I AM CONCERNED FOR THE CONTROL OF THE VEHICLE AND MY SAFETY. DEALER COMMENTS TO ME AFTER THE FIRST WARRANTY REPAIR WERE THAT THE BRAKE SHOES HAD TO BE GROUND DOWN TO SOME DEGREE TO CLEAR THE SIDES OF THE BRAKE DRUMS. THIS DID IMPROVE BUT, THIS APPEARS NOT TO BE A PERMANENT FIX. THE LAST WARRANTY REPAIR 3 OCT. 2006 LASTED FOR ABOUT 100 MILES. THE REAR BREAKING PROBLEM IS MOST APPARENT DURING HARD BRAKING WITH THE FOOT PEDAL AND ANYTIME THE HAND BRAKE IS USED. I HAVE ALL THE SUPPORTING WARRANTY DOCUMENTS AND A COPY OF SUZUKIS SERVICE BULLETIN IDENTIFYING THE PROBLEM WITH AN APPARENT FIX THAT IS NOT A FIX. I AM CONCERNED FOR THE CONTROL OF OTHER VEHICLES AND THEIR OCCUPANTS SAFETY. I FILLED A COMPLAINT WITH SUZUKI CUSTOMER SERVICE 6 SEPT. 2006 AT 3:28 PM LOCAL TIME DENVER, COLORADO WITH ALBERT AT 800-934-0934 EXT. 2465 AS THIS WRITING I HAVE NOT HAD A REPLY FOR SUZUKI CUSTOMER SERVICE. I HAVE ASKED THE WARRANTY DEALER TO GET A SUZUKI FACTORY REPRESENTATIVE INVOLVED WITH THIS PROBLEM AND WAS TOLD THAT THIS AREA OF COLORADO DOES NOT HAVE A FACTORY REPRESENTATIVE CURRENTLY. PLEASE HELP ME SECURE A SAFE FIX FOR MY CAR AND ANY OTHERS THAT MIGHT BE AT RISK DUE TO THIS REAR BRAKE DEFECT. *JB