Manufacturer: FUJI HEAVY INDUSTRIES U.S.A., INC. (C/O SUBARU OF AMERICA)
Manufacturer Id: 1075
Model: Legacy
Model Year: 2002
Note: Body Type: Station Wagon and Outback Wagon
Plant City: Lafayette
Plant Company Name: SIA
Plant Country: United States (USA)
Plant State: Indiana
Seat Belts All: Manual
Transmission Speeds: 5
Transmission Style: Manual/Standard
Trim: GT
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
1995
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE CONSUMER TOOK THE VEHICLE TO THE DEALER REGARDING RECALL 01V-216 FOR FRONT COIL SPRINGS, CONSUMER WAS TOLD BY THE DEALER THAT THE PARTS WERE ON BACK ORDER AND WOULD NOT BE READY TO INSTALL FOR OVER A MONTH. *YH
2002
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
AFTER DRIVING 5-10 MINUTES, THERE WAS A STRONG SMELL OF GASOLINE COMING INTO THE CAR. I TOOK THE CAR TO MORRIE'S SUBARU IN BROOKLYN PARK, MINNESOTA WHERE THEY SAID I HAD A MAJOR BREAK IN ONE OF THE FUEL HOSES, A CRACK IN ANOTHER HOSE, AND THE OTHER TWO HOSES LOOKED "IFFY." THE MECHANIC SAID HE WAS SURPRISED THE VEHICLE DIDN'T START ON FIRE BECAUSE IT WAS LEAKING SO MUCH GAS. I DISPUTED THE CHARGE OF $904.98, AND THE SERVICE DIRECTOR, JEFF ANTONSEN, SAID I HAD TO PAY IN FULL IN ORDER TO GET MY CAR BACK. HE REFERRED ME TO CALL 1-800-SUBARU-3. AFTER WAITING 3 DAYS FOR THEM TO RETURN MY CALL, CHANEL SAID SHE WOULD ISSUE ME A CHECK FOR 1/2 OF THE PARTS AND LABOR, $418.51, AS A GOODWILL ASSISTANCE GESTURE. I FEEL THIS WAS A DANGEROUS SAFETY DEFECT AND THAT THE FUEL HOSES WERE MADE OF DEFECTIVE MATERIAL SINCE ALL FOUR OF THEM WERE BAD. I AM DISPUTING THE REMAINING $486.47.8JB