THIS VEHICLE'S BRAKES ARE DEFECTIVE. THE ABS IS TOO EASILY ACTIVATED BY BUMPS OR DEBRIS ON THE ROAD DURING ROUTINE STOPS UNDER NORMAL ENVIRONMENTAL CONDITIONS, RESULTING IN LOSS OF DECELARATION OF VARYING DEGREES OF SEVERITY. THIS HAS CAUSED ONE ACCIDENT ALREADY AND ALMOST CAUSED ANOTHER ONE ON 12MAR04. WE HAVE NOTIFIED SUBARU OF AMERICA AFTER THE FIRST ACCIDENT, WHO REFUSED ASSISTANCE. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP SINCE THEN, WHO MAINTAINS THERE IS NOTHING WRONG WITH THE VEHICLE'S ABS. STILL, THE FAILURES CONTINUE. WE ARE BEING COMPELLED BY SUBARU OF AMERICA AND ITS LOCAL DEALERSHIP TO OPERATE A PATENTLY DEFECTIVE VEHICLE. THIS FAILURE CAN BE REPLICATED AND IT OCCURS AN AVERAGE OF THREE TIMES A WEEK ON DAILY DRIVING. IT EVEN HAPPENS WHILE PULLING UP INTO OUR GARAGE AT LESS THAN 1 MPH. WE URGE NHTSA TO EXTEND DEFECT INVESTIGATION EA-03-024 TO INCLUDE ALL MODELS COVERED IN SUBARU'S TECHNICAL SERVICE BULLETIN 06-31-03.*AK
2005
EQUIPMENT
AFTER SMELLING A TERRIBLE ODOR IN MY CAR FOR SEVERAL WEEKS THAT WAS NOT RESOLVED BY UPHOLSTERY CLEANING, I TOOK MY CAR TO THE DEALER SERVICE STATION AND IT WAS DETERMINED THE SMELL CAME FROM MOLD THAT DEVELOPED BENEATH THE CARPET OF MY CAR. THE MOLD CAME FROM STANDING WATER WHICH I WAS TOLD ACCUMULATED BECAUSE OF A CLOGGED SUNROOF DRAIN HOSE. THE RESOLVE THE PROBLEM, THE SEATS AND CARPETING WERE REMOVED. THE WATER WAS DRAINED; THE PADDING WAS REPLACED AND THE CARPET WAS TREATED. THE WORK COST ME OVER $700. I COULD NOT AFFORD THE ADDITIONAL $500 TO REPLACE THE CARPET, HOWEVER I WAS ASSURED THAT BY TREATING THE CARPET THE MOLD AND SMELL WOULD BE REMOVED. I WAS TOLD IN ORDER TO AVOID THIS FROM OCCURRING AGAIN, I SHOULD HAVE THE HOSE BLOWN EVERY OTHER TIME I CAME IN FOR AN OIL CHANGE. I ASKED SEVERAL TIMES IF THAT WOULD RESOLVE THE PROBLEM AND WAS TOLD YES. SINCE THAT TIME I FAITHFULLY REQUESTED THAT THE HOSE BE BLOWN OUT. NOW THERE IS WATER ONCE AGAIN IN THE FLOOR OF MY CAR. *TR