TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WAS UNABLE TO BE OPENED FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 70,000.
2008
SEAT BELTS
TL* THE CONTACT OWNED A 2008 SATURN VUE XE. THE CONTACT STATED THAT SHE WAS REAR ENDED WHILE DRIVING 55 MPH. AS A RESULT, THE VEHICLE SPUN AROUND AND ROLLED 20 FEET DOWN INTO AN INBANKMENT. UPON IMPACT, THE SIDE AIRBAGS DID NOT DEPLOY AND THE FRONT PASSENGER SEAT BELT FAILED TO RETAIN THE PASSENGER. THE DRIVER SUFFERED A SEVERE CONTUSION AND ABRASIONS. THE PASSENGER SUSTAINED A DAMAGED KNEE, SHOULDER, ARM, HAND AND HEAD. THE POLICE WERE NOTIFIED AND A REPORT WAS AVAILABLE. THE DRIVER AND PASSENGER DECLINED SERVICES THROUGH AN AMBULANCE. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.