IN MAY OF 2000 MAY AIR BAG LIGHT ON MY DASH BOARD INDICATED A PROBLEM BY STAYING ILLUMINATED. FIERER PONTIAC, HAMILTON, OHIO REPAIRED A "CONNECTOR" WHICH COST $498.50. IN FEBRUARY 01 I NOTICED THE AIR BAG LIGHT WAS ILLUMINATED AGAIN. SINCE I HAVEN'T BEEN DRIVING THE CAR I ASKED MY WIFE HOW LONG THE LIGHT HAD BEEN ON. SHE SAID THAT IT HAD BEEN ON FOR AS LONG AS SHE COULD REMEMBER (AT LEAST 6 MONTHS) AND SHE THOUGHT THAT IT WAS SUPPOSED TO BE ILLUMINATED. I TOOK THE CAR (98 PONTIAC GRAND PRIX SE) BACK TO THE SAME DEALERSHIP AND NOW THEY WANT TO CHARGE ME ANOTHER $420.00 TO FIX IT AGAIN. THIS TIME THEY SAY IT'S A BAD MODULE. I HAVE A REAL PROBLEM PAYING ALMOST $1000 TO KEEP THIS SAFETY EQUIPMENT OPERATING WHEN IT HAS NEVER BEEN USED (DEPLOYED). I AM OF THE BELIEF THAT SAFETY EQUIPMENT IS SUPPOSED TO BE VERY RELIABLE BECAUSE IT IS IN FACT "SAFETY EQUIPMENT". IF GENERAL MOTORS SAID THAT SEAT BELTS HAD TO BE REPLACED EVERY 75,000 MILES FOR $1000, PEOPLE WOULD BE UP IN ARMS AND THE GOVERNMENT WOULD MAKE GM DESIGN THE "SAFETY ITEM" TO LAST LONGER AND BE MORE RELIABLE. DOESN'T THE SAME THING APPLY HERE? PLEASE REPLY ASAP SINCE THIS CAR IS DISSEMBLED IN THE PONTIAC SHOP. I HAVE CONTACTED THE PONTIAC CUSTOMER ASSISTANCE DEPARTMENT AND SPOKE TO NANCY PERRY @ 1-800-762-2737. I HAVEN'T RECEIVED ANY SATISFACTION YET. CAN YOU PLEASE TELL ME WHAT TO SAY TO GET PONTIAC TO FIX THIS AIR BAG SYSTEM AT NO ADDITIONAL CHARGE (OTHER THAN THE $500 I HAVE SPENT ALREADY)? PLEASE PHONE ME AT 513-896-6169 OR EMAIL ME AT [email protected] (FRIDAY MORNING). PONTIAC IS ALSO PLANNING TO CHARGE ME FOR THE DIAGNOSIS. PLEASE HELP OR LET ME KNOW WHO TO CONTACT WHO CAN. THANK YOU ! , KEVIN M WEST. *AK
2002
SUSPENSION
WHILE TRAVELING APPROXIMATELY 20 MPH, AND MAKING A LEFT TURN IN TRAFFIC,THE ENGINE LOST POWER AND SHUT OFF UNEXPECTEDLY, ALL ELECTRICAL FUNCTIONS CONTINUED TO OPERATE, THIS PROBLEM OCCURRED APPROXIMATELY SIX MORE TIMES INTERMITTENTLY WHILE TRAVELING AT VARIOUS SPEEDS, DEALERSHIP HAS EXAMINED THE VEHICLE THREE TIMES, AND COULD NOT REPRODUCE THE PROBLEM.*AK CONSUMER ALSO STATED THE ALTERNATOR MAKES A LOUD HUMMING NOISE THROUGH THE RADIO, THERE IS A RATTLE NOISE FROM THE LEFT WHEEL /SUSPENSION AREA, AND THERE IS A HOLE IN THE REAR INTERIOR OF THE DOOR PANEL, THE FRONT PASSENGER SEAT HAS A RIPPLE IN THE LEATHER.*SLC