Other Engine Info: Name Plate: Chevrolet, Pontiac, Oldsmobile
Plant City: Lansing - South Plant
Plant Company Name: NA-GM Corp
Plant Country: United States (USA)
Plant State: Michigan
Seat Belts All: Manual
Series: SE2
Vehicle Type: PASSENGER CAR
Windows: 4
Model year
COMPONENT
Complaint
1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTAKE MANIFOLD GASKET WAS INSTALLED WRONG WHEN CAR WAS MANUFACTURED. ALLOWING ANTIFREEZE TO MIX WITH THE ENGINE OIL, WHICH LEADS TO OVERHEATING OF VEHICLE.BECAUSE OF THIS DEFECT( WHICH GM THEMSELVES HAVE A TECHNICAL SERVICE BULLETIN (TSB) ADMITTING THAT THEY HAVE A PROBLEM). THIS DEFECT CAUSED MY CAR TO OVERHEAT WARPING THE HEADS ON THE ENGINE , NOW THE ENGINE IS NO GOOD. I HAVE TALKED TO GM ABOUT THE PROBLEM 2 TIMES . THE 1ST TIME THEY TOLD ME THAT YES THEY KNEW THEY HAD A PROBLEM BUT IT WAS NOT ENOUGH FOR A RECALL YET. THE 2ND TIME I TALKED TO THEM THEY TOLD ME BASICALLY THE SAME THING, BUT THAT IF I WAS TO BRING IT IN TO A PONTIAC DEALERSHIP AND HAVE IT DIAGNOSED THEN THEY WOULD GO FROM THERE.WELL I CALLED A PONTIAC DEALERSHIP TO ASK HOW MUCH WAS THE COST OF THIS DIAGNOSTIC AND THEY SAID ABOUT $1000.00. I'M SORRY BUT IM A SINGLE MOTHER RAISING 4 CHILDREN IF I HAD A $1000.00 FOR THE DIAGNOSTIC TEST I COULD JUST AS SOON USE THAT MONEY TO FIX MY CAR.I HAVE TALKED TO NUMEROUS MECHANICS, INCLUDING THE MECHANICS OF OUR COLUMBUS CITY SCHOOL BUSES( WHICH IS WHERE I WORK) AND THEY ALL HAVE SAID THAT IT SOUNDS TO THEM LIKE ITS GM'S FAULT THAT MY CARS ENGINE IS NO GOOD NOW, ESPECIALLY SINCE THEY HAVE A TSB ON THIS VERY PROBLEM BECAUSE THAT ADMITS THAT THEY KNOW THAT THEY HAVE A PROBLEM. GM INFORMED ME THAT IF I HAD THE CAR FIXED AND SAVED THE RECEIPT , IF THIS WAS EVER RECALLED THAT I COULD POSSIBLY GET MY MONEY BACK.I DO NOT HAVE THE MONEY TO GET MY CAR FIXED, AGAIN BECAUSE I AM A SINGLE MOTHER RAISING 4 CHILDREN ON A SCHOOL BUS DRIVERS PAY. I HAVE BEEN TOLD BY A FEW MECHANICS THAT WORK AT PONTIAC DEALERSHIPS THAT THESE CARS WITH THIS PROBLEM COME IN THIER SHOPS DAILY. I BELIEVE THAT PONTIAC IS RESPONSIBLE FOR MY CARS ENGINE GOING BAD AND I THINK THAT THEY SHOULD BE RESPONSIBLE FOR FIXING IT.MY CAR HAS NOT BEEN RUNNING FOR APPROXIMATELY 6 MONTHS ,WHICH MEANS I HAVE HAD NO MEANS OF TRANSPORTATION FOR MY CHILDREN AND I FOR THAT LONG OF A TIME.
2003
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WOULD NOT INITIALLY START UP. AFTER A FEW MOMENTS, THE VEHICLE WAS ABLE TO BE STARTED AND TAKEN TO A LOCAL REPAIR SHOP, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT ALSO STATED THAT WHEN DRIVING FOR MORE THAN 30 MINUTES WITH THE HEAT OR AIR CONDITIONER ON, THE VEHICLE WOULD SUDDENLY STALL AND SHUT DOWN. SHE LET IT SIT FOR 30 MINUTES AND IT WOULD RESTART, BUT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE A FUEL PUMP WAS INSTALLED BUT THE FAILURE OCCURRED AGAIN AFTER THE REPAIR. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 113,000. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 07/01/11