MY WHEEL BROKE OFF WHILE DRIVING, HAD NO STEERING AND NO BRAKES, NOT EXACTLY SURE WHAT LET GO, WAS TOLD COVERED UNDER WARRANTY AND THEN AFTER THE CAR WAS FIXED BY THE DEALERSHIP THE DEALERSHIP SAID I HAD TO PAY, AS THIS COULD NOT HAVE HAPPENED. COMPANY SIDED WITH DEALERSHIP AND SAID WOULD HAVE SOMEONE FROM THE COMPANY MEET WITH ME AND LOOK INTO THE MATTER BUT HAS NOT. I'VE BEEN WAITING SINCE NOV02.
2001
ELECTRICAL SYSTEM
I OWN A 2001 PONTIAC GRAND AM. IT USES THE "PASSLOCK II" FACTORY SECURITY SYSTEM. I WAS TOLD BY A FORMER GM MECHANIC THAT THE PASSLOCK II SYSTEM WILL FAIL WHEN THE CAR REACHES APPROXIMATELY 95,000 MILES ON THE ODOMETER. THE PASSLOCK II SYSTEM NOW REQUIRES DAILY RESETS, CAUSING THE CAR TO START NORMALLY ONLY UNTIL IT SITS FOR ANY LENGTH OF TIME. I HAVE TALKED WITH THE DEALERSHIPS ABOUT THIS AND THEY "AREN'T EXACTLY SURE" WHAT THE ROOT CAUSE IS. I HAVE DONE RESEARCH ACROSS THE INTERNET, AND IT SEEMS THAT HUNDREDS, IF NOT THOUSANDS OF PEOPLE ARE AFFECTED BY THIS, SPECIFICALLY THOSE WHO OWN PONTIAC GRAND AMS AND OLDSMOBILE ALEROS EMPLOYING THE PASSLOCK II ANTI-THEFT SYSTEM. THERE ARE "SHADE-TREE FIXES FOR THIS PROBLEM, BUT NOW THAT GM IS A GOVERNMENT OWNED CORPORATION, THIS PROBLEM SHOULD BE ADDRESSED AND REMEDIED IN THE FORM OF A RECALL. THE OWNER OF EACH VEHICLE SHOULD NOT BE SUBJECTED TO HUNDREDS TO THOUSANDS OF DOLLARS IN DEALERSHIP REPAIR COSTS FOR PARTS DESIGNED TO FAIL AT 100,000 MILES. GM AS A WHOLE CAN CHARGE THE SUBCONTRACTOR FOR REPLACEMENT PARTS. THANK YOU FOR YOUR TIME. PLEASE CONTACT ME FOR ANY OTHER INFORMATION YOU MAY NEED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR