THIS VEHICLE WAS PURCHASED NEW IN DECEMBER OF 2012. IN LESS THAN 12 MONTHS, I HAVE LOST COMPLETE CONFIDENCE IN THE MANUFACTURING OF THE VEHICLE AND ITS ABILITY AS A RELIABLE, SAFE AND ACCEPTABLE OPTION TO MEET THE NEEDS OF ME AND MY FAMILY. THE DETAILS OF EACH INCIDENT TO DATE ARE LISTED BELOW. THE VEHICLE IS NOW UNDER REVIEW FOR REPURCHASE BY THE CORPORATION, AND WILL SIT IN THE DEALERSHIP'S PARKING LOT UNTIL A RESOLUTION IS REACHED THAT MAINTAINS MY SAFETY. 12/13 - 10 MILES - PURCHASED. 5/29/13 - 9,874 MILES - DROPPED OFF FOR SERVICE, EXPERIENCING 'SHUDDER' WHEN ACCELERATING AFTER COASTING, ISSUE OCCURRED AT VARIOUS OF DRIVING BETWEEN SPEEDS OF 25-40MPH AND 1000-1500RPM. DEALER UNABLE TO REPLICATE ISSUE, CAR RETURNED. 7/16/13 - 12,645 MILES - DROPPED OFF FOR SAME ISSUE, ABLE TO DUPLICATE, REPLACED TORQUE CONVERTER PER BULLETIN NTB13-064A. 7/19/13 - 12,655 MILES - CAR RETURNED FOR CHECK ENGINE LIGHT AND PASSENGER SIDE FRONT WHEEL NOISE. O2 SENSOR FAILED AND WAS REPLACED. SUPPORT BEARING ON DRIVE AXLE FROZEN, PASSENGER SIDE FRONT DRIVE AXLE REPLACED. 9/9/13 - 15,825 MILES - DROPPED OFF FOR CONTINUED 'SHUDDER', SIMILAR DRIVING CONDITIONS. ENTIRE TRANSMISSION REPLACED AS REQUIRED PER NTB 13-086. 10/29/13 - 16,930 MILES - RETURNED FOR AGAIN EXPERIENCING 'SHUDDER' WHEN ACCELERATING AFTER COASTING, ISSUE OCCURRED AT SLIGHTLY LOWER SPEEDS, SIMILAR RPMS. DEALER UNABLE TO REPLICATE ISSUE, CASE OPENED FOR POTENTIAL REPURCHASE. *TR
2003
WHEELS:LUGS/NUTS/BOLTS
SINCE THE VERY FIRST DAY OF PURCHASING THE VEHICLE, THERE WAS AN INTERMITTENT SCRAPPING NOISE THAT COULD BE HEARD WHEN THE VEHICLE WAS DRIVEN AT IDLE SPEED, THE NOISE DISAPPEARED WHEN GENTLE PRESSURE WAS APPLIED TO THE BRAKE AND THE NOISE WOULD COME BACK AGAIN AFTER THE BRAKE WAS RELEASED. *BF THE DEALER DID ADMIT THAT THEY HEARD PROBLEM, BUT WAS UNABLE TO FIX IT. THE VEHICLE WAS RETURNED TO THE CONSUMER, HOWEVER WHILE DRIVING, THE CONSUMER HEARD A LOUD NOISE FOLLOWED BY A HORRIBLE AND SCRAPPING SOUND WHEN SUDDENLY THE CONSUMER LOST COMPLETE CONTROL OF THE VEHICLE, THE CONSUMER COULD STILL HEAR THE METAL SOUNDS COMING FROM THE RIGHT FRONT WHEEL. WHEN THE CONSUMER GOT OUT OF THE VEHICLE,HE SAW THAT THE WHEEL WAS NOT ALIGNED. IT WAS DETERMINED THAT 4 OF THE 6 STUDS WERE MISSING. *JB