TRANSMISSION FAILED SUDDENLY 11/99. REPLACED AT DEALER W/REMANUFACTURED TRANSMISSION. TRANSMISSION FAILED AGAIN 11/01 AND MUST BE REPLACED. *AK
2014
POWER TRAIN
HI SIR/MADAM, MY NAME IS [XXX] I REPORTED TO NISSAN USA CORPORATE OFFICE. I GOT A CALL FROM [XXX], NISSAN CORPORATE OFFICE ON 24 SEPTEMBER. INFORMED HIM THE ISSUE.THEN CALLED [XXX], CUSTOMER RELATIONS OF BROWN'S FAIRFAX NISSAN OFFICE. HE ASKED TO OPEN A TICKET WITH NISSAN CUSTOMER RELATIONS. I OPENED A TICKED ON 09/30/2013. THE CASE NUMBER - [XXX]. GAVE THE INFORMATION TO [XXX], CUSTOMER RELATIONS IN BROWN'S NISSAN, FAIRFAX, VIRGINIA. HE SAID HE WILL FOLLOW UP AND UPDATE ME. THERE WAS NO UPDATE FROM HIM SO FAR. TODAY (10/18/2013), I WENT TO THE DEALER. SHOWED THE DOOR SALES MANAGER - [XXX] AND WORKSHOP - [XXX]. [XXX] FIXED THE DOOR PART AND TRANSMISSION (FROM DRIVE MODE TO PARK MODE. IT IS GETTING STUCK AT R IN POWER TRAIN), HE SAID THERE IS AN ISSUE. HE CHECKED WITH THE MECHANIC IN THE SHOP. HE HAS TO FOLLOW UP WITH NISSAN AND I HAD INFORMED I HAD OPENED CONSUMER TICKET. [XXX] GAVE THE CAR BACK. THERE IS NO ACTION SO FAR !!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
