Ownership Cost for 2004 Mitsubishi Outlander XLS
Estimated: $37318 over the next 5 years
| Year 1 | Year 2 | Year 3 | Year 4 | Year 5 | Total | |
|---|---|---|---|---|---|---|
| Depreciation | $1690 | $811 | $710 | $642 | $575 | $4428 |
| Insurance | $1479 | $1530 | $1584 | $1639 | $1697 | $7929 |
| Fuel | $1696 | $1747 | $1808 | $1880 | $1965 | $9096 |
| Maintenance | $2763 | $1938 | $1000 | $736 | $2291 | $8728 |
| Repairs | $977 | $1138 | $1298 | $1417 | $1627 | $6457 |
| Taxes & Fees | $461 | $461 | $461 | $461 | $461 | $683 |
| Total Ownership Costs | $9065 | $7216 | $6466 | $6357 | $8214 | $37318 |
| Model year | COMPONENT | Complaint |
| 2008 | EQUIPMENT | MITSUBISHI IS FULLY AWARE OF PROBLEMS WITH ELECTRONIC KEYS IN NEW MODELS AND WOULD NOT REPLACE THE KEYS. PROBLEMS REPORTED BY MITSUBISHI IN "TECHNICAL BULLETINS" TO DEALERS ARE NOT TREATED AS EQUIPMENT RECALLS, EVEN THOUGH KNOWN EQUIPMENT DEFECTS ARE REPORTED. FOR NO APPARENT REASON THE ELECTRONIC KEY TO MY OUTLANDER WOULD NOT START THE ENGINE. THE ELECTRONIC KEY IDENTIFIED AS MISTSUBISHI'S F.A.S.T KEY WOULD NOT WORK AND IT IS UNKNOWN IF THE DEFECT CAN OCCUR WHILE THE ENGINE IS RUNNING. WHEN I CONTACTED THE DEALER, IT WAS EXPLAINED TO ME THAT MITSUBISHI ISSUES "TECHNICAL BULLETINS" TO NOTIFY DEALERS OF EQUIPMENT MALFUNCTIONS THAT ARE NOT CONSIDERED RECALLS BUT REPORTED DEFECTIVE EQUIPMENT PARTS THAT SHOULD BE REPLACED ONLY IF THE CUSTOMER COMPLAINTS ABOUT IT. I WAS TOLD THAT MITSUBISHI WAS AWARE OF THE PROBLEM WITH THE ELECTRONIC KEYS FOR APPROXIMATELY TWO YEARS BUT WOULD NOT RECALL THEM AND WOULD ONLY REPLACE THEM AFTER PROBLEMS WERE REPORTED. I WAS TOLD THAT THE KEY COSTS ABOUT $500 DOLLARS INCLUDING PROGRAMMING. I CONSIDER THAT MITSUBISHI COULD NOT CONFIRM IF THE ENGINE WOULD STOP DURING USE AND THEREFORE ALL ELECTRONIC KEYS SHOULD BE REPLACED AS THEY ALREADY KNOW OF THE DEFECT. THE DEALER REPLACED THE KEY AT NO COST ONLY BECAUSE THE TECHNICAL BULLETIN REPORTING THE DEFECT WAS ISSUED, BUT REFUSE TO PROVIDE A COPY OF THE ACTUAL TECHNICAL BULLETIN. PLEASE TREAT CONFIDENTIAL-DO NOT DISCLOSE MY NAME. *TR |
| 2004 | ENGINE AND ENGINE COOLING:ENGINE | I HAVE ALWAYS CHANGED MY OIL WELL WITHIN THE REQUIRED MAINTENANCE SCHEDULE; I NOTICED AN ENGINE TICKING NOISE AROUND 15K MILES, AND SIGNS OF OVERHEATING (LOW LEVEL IN THE COOLANT OVERFLOW CONTAINER). DEALER CHECKED, FOUND NO PROBLEMS. DRIVING TO WORK ON 9/13/07, ENGINE TICKING NOISE GOT 10 TIMES LOUDER. A LOCAL REPAIR SHOP SAID IT SHOULD BE TOWED TO DEALER, WHICH IT WAS. DEALER SAID TIMING BELT SLIPPED; WHEN REPLACED THE BELT, LOUD NOISE STILL EXISTED. REMOVED ENGINE COVER, INSPECTION SHOWED VALVE DAMAGE. TECHNICIAN INSPECTED FURTHER, SHOWS OIL BURNED ONTO ENGINE PARTS. MISTUBISHI DENYING REPAIR UNDER WARRANTY, ALTHOUGH ALL MAINTENANCE RECORDS MEET REQUIRED STANDARD AND CAR ONLY HAS 24,000 MILES. NEVER HAD ANY WARNING LIGHTS FOR OVERHEATING OR LOW OIL. MITSUBISHI SAYS WRONG OIL FILTER USED BY VALVOLINE INSTANT OIL CHANGE SITE. I REMOVED THE OIL FILTER, SENT FOR TESTING. AWAITING RESULTS. ENGINE NEEDS REPLACING DUE TO DAMAGE, AND MITSU IS DENYING TO COVER THE REPAIRS. FILED COMPLAINT WITH STATE ATTORNEY GENERAL, IN PROCESS. THREE WEEKS WITHOUT A VEHICLE NOW, GOING ON 4. *JB |
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