I. THE EVENTS LEADING UP TO THE FAILURE ARE: 1. I WASHED AND WAXED MY CAR ON A REGULAR BASIS. 2. I DROVE MY CAR ON THE HIGHWAY AT A SPEED OF APPROXIMATELY 70 MILES PER HOUR. *TR II. FAILURE AND ITS CONSEQUENCES: 1. THE PASSENGER SIDE MOLDING ON THE FRONT WINDSHIELD OFFICIALLY CALLED THE A PILLAR SEPARATED FORM THE BOLTS WHICH HELD IT TO THE FRAME OF THE CAR AND FLEW OFF STRIKING AND DENTING THE PASSENGER DOOR. 2. THE BOLDS THAT HELD THIS MOLDING TO THE FRAME ARE STILL ATTACHED TO THE CAR SHOWING THAT THERE WAS A BREAKDOWN OF THE ADHESIVE MATERIAL THAT ORIGINALLY HELD THIS PART TO THE BOLTS. III. WHAT WAS DONE TO CORRECT THE FAILURE? NOTHING 1. AFTER GOING TO THE DEALER, THEY CONTACTED THE FACTORY REPRESENTATIVE, NOTHING WAS DONE. 2. AFTER SPEAKING TO A CUSTOMER SERVICE REPRESENTATIVE FROM MITSUBISHI MOTORS OF NORTH AMERICA, NOTHING WAS DONE. 3. AFTER WRITING TO THE PRESIDENT OF MITSUBISHI MOTORS OF NORTH AMERICA ON SEPTEMBER 24, 2007, I HEARD NOTHING. 4. ON OCTOBER 8, 2007, I SENT A SECOND LETTER TO THE PRESIDENT OF MITSUBISHI MOTORS OF NORTH AMERICA AND MEMBERS OF THE BOARD OF DIRECTORS. I COINCIDENTALLY RECEIVED A CALL FROM THE CUSTOMER SERVICE REPRESENTATIVE FROM MITSUBISHI MOTORS OF NORTH AMERICA THE SAME DAY WHO SAID THAT MY SITUATION HAD BEEN REVIEWED AND THE DECISION WAS THE SAME. TO DO NOTHING. 5. I HAVE WRITTEN TO THE PRESIDENT AGAIN ON OCTOBER 10, 2007. AS OF TODAY I HAVE NOT HEARD FROM ANYONE. 6. TO THIS DAY NO ONE, INCLUDING THE FACTORY REPRESENTATIVE, HAS INSPECTED MY VEHICLE TO SEE WHAT CAUSED THIS FAILURE.
2002
POWER TRAIN:CLUTCH ASSEMBLY
I DRIVE AN 02 MITSUBISHI ECLIPSE-SPYDER GT. HERE IS MY COMPLAINT: CLUTCH IS GONE AND THE CAR IS NOT EVEN 2.5 YEARS OLD. I'VE DRIVEN A MANUAL FOR OVER 10 YEARS. DROVE A VW, HONDA, MB, ETC. NEVER HAD A PROBLEM. I DON'T RACE AND DON'T BURN THE CLUTCH. AT ABOUT 25K MY CLUTCH STARTED TO GO OUT. NOW THE CAR WON'T MOVE AT ALL. I KNOW A LOT OF OWNERS, ESPECIALLY WITH THE V6 HAVE THE SAME PROBLEM. AND SPENDING $1500 ON A CLUTCH THAT WILL WEAR OUT IN TWO YEARS IS NOT AN OPTION. MY HOPE IS THAT MITSUBISHI WOULD RECALL THIS DEFECTIVE CLUTCH AND REIMBURSE THOSE WHO HAD TO PAY OUT OF THEIR OWN POCKET FOR A DEFECTIVE PRODUCT THAT SHOULD NEVER EXIST ON A BRAND NEW CAR. PLEASE STOP THIS PROBLEM AS I KNOW ONLY MORE PEOPLE WOULD HAVE TO PAY A LOT OF MONEY ON A STILL DEFECTIVE CLUTCH. MAKE THEM STOP PLEASE! *JB
