Other Restraint System Info: Dual-stage suppl. restraint system (SRS) certified to the advanced airbag requiremnets of FMVSS 208, S14.
Plant City: Oxford
Plant Country: United Kingdom (UK)
Seat Belts All: Manual
Series: Cooper
TPMS: Direct
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2004
STEERING
DRIVING UNDER NORMAL DAYLIGHT CONDITIONS WHEN THE POWER STEERING FAILED ON MY 2004 MINI COOPER. *TR
2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY DAUGHTER GOT OUT THE PASSENGER DOOR AND WALKED AROUND TO THE BACK OF THE VEHICLE TO GET GROCERY BAGS FROM INSIDE OF THE TRUNK AREA OF THE HATCHBACK. AS SHE LEANED FORWARD TO GRAB BAGS FROM INSIDE OF THE HATCHBACK AREA WHICH WAS OPENED BY MYSELF SHE SUDDENLY WAS TAKEN BACK BY A STINGING FEELING ON HER LOWER LEG. AS SHE STARTED TO SCREAM I ASKED WHAT THE PROBLEM WAS. SHE TOLD BE THAT HER LEG FELT LIKE IT WAS ON FIRE. AS I LOOKED DOWN I SAW A CRESCENT SHAPED DARK RED AREA ON HER LOWER LEG THAT WAS CAUSED BY THE TAIL PIPE THAT PROTRUDES SLIGHTLY FROM THE BUMPER. SHE DEVELOPED A BURN ON HER LOWER LEG THAT NOT ONLY HURT BUT SHE IS AFRAID SHE WILL LEAVE A SCAR. THIS SHOULD BE CORRECTED IN SOME MANNER TO PREVENT ANYONE FROM SUFFERING FROM BURNS EITHER USING A HEAT RESISTANT METAL OR A SHORTER TAILPIPE. ANY QUESTIONS PLEASE FEEL FREE TO CALL OR WRITE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *KB