Other Restraint System Info: Dual-stage suppl. restraint system (SRS) certified to the advanced airbag requiremnets of FMVSS 208, S14.
Plant City: Graz
Plant Country: Austria
Seat Belts All: Manual
Series: Cooper S
TPMS: Direct
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2012
ELECTRICAL SYSTEM: INSTRUMENT PANEL
ONLY RUN 12000 MILE LESS THAN YEAR THERE IS RATTLE SOUND ON SPEEDOMETER" SPECIALLY NAVIGATION SCREEN. THEY TRY FIX THE PROBLEM, AND TELL ME , THEY CAN NOT FIX, BECAUSE IT COMING FROM SPEEDOMETER. AND PRINT OUR ONE PIECE PAPER, WHICH IS MINI OFFICIAL PAPER AS BELOW" SUBJECT: BUZZING NOISE FROM SPEEDOMETER SITUATION: WHEN THE VEHICLE IS DECELERATION THE CUSTOMER MIGHT EXPERIENCE A BUZZING NOISE FORM THE SPEEDOMETER, WHEN SPEEDOMETER NEEDLE IS BETWEEN 0 AND 12 MILES PER HOUR. GENERAL INFORMATION: THIS IS NORMAL OPERATION????. WHAT?? NORMAL? THIS SOUND MAKE ME CRAZY, SAME SOUND EVERYTIME I RUN. I WAS TALK TO MINI TEC PERSON, MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM, BUT MINI U.S.A DON;T RECALL ANYTHING. THEY SHOULD RECALL FOR THIS PROBLEM, SINCE THEY AGREE THERE IS NOISE FORM SPEEDOMETER" I HAVE PRINTED PAPER FROM MINI. ALSO THERE IS NOISE INSIDE OF CAR, THEY ALREADY FIX THE DASHBOARD, AND ,SIDE DOOR NOISE. *TR
2011
ENGINE
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FAILURE RECURRED ACCOMPANIED BY A BURNING ODOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO REPROGRAMMED THE SYSTEM BUT WAS NOT ABLE TO REMEDY THE ISSUE. THE DEALER ALSO INSTALLED AN EPS COMPUTER PATCH. THE FAILURE MILEAGE WAS 15,800. . ..UPDATED 01-10-14 *BF THE CONSUMER STATED MINI USA WAS AWARE OF THE STEERING PROBLEM FAILURE OCCURRING IN 2011 MINI COOPER COUNTRYMAN'S. THEY HAVE FAILED TO PROVIDED HER INFORMATION ON EXACTLY WHAT THEY KNOW IS FAILING IN THE STEERING SYSTEM OR THE BULLETIN THAT HAVE ON THE STEERING ISSUE. THE DEALER WORKED ON THE VEHICLE, AND THEY BELIEVED THE PROBLEM WAS RESOLVED. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, FOR DIFFERENT THINGS. THE MIRRORS WERE NOT OPERATING PROPERLY, THE CLUTCH FAILED TWICE, TWO STEERING FAILURES, AND THE RE-PROGRAMMING OF THE COMPUTER, SEVERAL TIMES. UPDATED 01/15/14
