Other Restraint System Info: Dual-stage suppl. restraint system (SRS) certified to the advanced airbag requiremnets of FMVSS 208, S14.
Plant City: Graz
Plant Country: Austria
Seat Belts All: Manual
Series: Cooper S
TPMS: Direct
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2012
ENGINE
THE DRIVER SIDE WINDOW MOTOR DIED AND NEEDED TO BE REPLACED. THE TRANSFER CASE AND DRIVE SHAFT BOTH NEEDED TO BE REPLACED AFTER ONLY 14000 MILES ON A 2012 VEHICLE. THE VEHICLE HAS BEEN MAKING A TERRIBLE GRINDING NOISE AND RUSTING OUT FROM THE AXLES BUT WAS TOLD IT WAS SAFE TO DRIVE UNTIL THEY COULD FIT ME IN FOR AN APPOINTMENT. THE GRINDING CONTINUOUSLY GOT WORSE UNTIL WHEN THEY TOOK IN THE CAR TODAY REALIZED THE PROBLEM WAS MUCH WORSE THAN ANTICIPATED. IT SEEMS I AM NOT THE FIRST INDIVIDUAL TO HAVE SUCH A PROBLEM WITH THE VEHICLE AS WELL. *TR
2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MAIN COMPUTER WAS REPROGRAMMED TO REMEDY THE STEERING SYSTEM FAILURE. MONTHS LATER, THE STEERING SYSTEM FAILURE RECURRED ACCOMPANIED BY A BURNING ODOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO REPROGRAMMED THE SYSTEM BUT WAS NOT ABLE TO REMEDY THE ISSUE. THE DEALER ALSO INSTALLED AN EPS COMPUTER PATCH. THE FAILURE MILEAGE WAS 15,800. . ..UPDATED 01-10-14 *BF THE CONSUMER STATED MINI USA WAS AWARE OF THE STEERING PROBLEM FAILURE OCCURRING IN 2011 MINI COOPER COUNTRYMAN'S. THEY HAVE FAILED TO PROVIDED HER INFORMATION ON EXACTLY WHAT THEY KNOW IS FAILING IN THE STEERING SYSTEM OR THE BULLETIN THAT HAVE ON THE STEERING ISSUE. THE DEALER WORKED ON THE VEHICLE, AND THEY BELIEVED THE PROBLEM WAS RESOLVED. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, FOR DIFFERENT THINGS. THE MIRRORS WERE NOT OPERATING PROPERLY, THE CLUTCH FAILED TWICE, TWO STEERING FAILURES, AND THE RE-PROGRAMMING OF THE COMPUTER, SEVERAL TIMES. UPDATED 01/15/14
