ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL*THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN A PARKING LOT, THERE WAS A STRONG ODOR OF ANTI-FREEZE COMING FROM THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION AT ANY GIVEN SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE FAILURE WAS CONTRIBUTED TO A CRACK IN THE RADIATOR WHICH CAUSED EXCESSIVE ANTI-FREEZE LEAKAGE. THE MECHANIC ADVISED THE ANTI-FREEZE LEAKAGE WAS A COMMON PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLIANT. THE FAILURE MILEAGE WAS 33,244.
2001
AIR BAGS:FRONTAL
TL*-THE CONTACT OWNS A 2001 MERCURY MOUNTAINEER. THE VEHICLE WAS PARKED, AND WHEN THE CONTACTS DAUGHTER, SEATED IN THE PASSENGERS SEAT SECURED THE SAFETY SEAT BELT.AN INADVERTENT DEPLOYMENT OF THE AIRBAG OCCURRED. THE PASSENGER SUSTAINED MINOR INJURIES AND WAS TAKEN TO THE HOSPITAL. THE AUTHORIZED DEALER WAS NOTIFIED OF THE MALFUNCTIONS WHICH THERE WERE NO RESOLUTIONS. THE VEHICLE HAD NOT BEEN DRIVEN SINCE OCTOBER 9, 2009 DUE TO THE SAFETY HAZARD. THE CONTACT CONTINUES TO WAIT FOR A RESPONSE FROM THE AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 11/16/10. *LJ