TL*THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING A REGULAR MAINTENANCE PERFORMED THE MECHANIC NOTICED THE RADIATOR WAS CRACKED. ALSO, THE TEMPERATURE GAUGE DID NOT INDICATE THAT THE VEHICLE WAS HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RADIATOR WAS CRACKED CAUSING A LEAKAGE AND IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO REFUSED TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE 42,000 AND CURRENT MILEAGE WAS 48,000.
2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. HE HAS EXPERIENCED SEVERAL FAILURES WITH THE VEHICLE. IN AN ATTEMPT TO DIAGNOSE THE FAILURE THE VEHICLE WAS TAKEN TO SEVERAL DIFFERENT REPAIR CENTERS, TO NO AVAIL. WHEN CONTACTING HIS LOCAL DEALER THE CONTACT WAS ADVISED THAT THE VEHICLE WOULD NEED SEVERAL REPAIRS INCLUDING A FAILED RADIATOR, THERMOSTAT, WATER PUMP, BRAKE DRUMS, ROTORS AND A GREASE TREATMENT, ALL AT HIS OWN EXPENSE. THE MANUFACTURER WAS CONTACTED AND WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS 107,253.