2004 MERCURY MOUNTAINEER REAR WINDOW PANEL CRACKED AND HINGES WILL NOT STAY TIGHT. FORD DEALER SAID THIS IS A COMMON PROBLEM BUT FORD WILL NOT REPAIR IF VEHICLE IS NOT UNDER WARRANTY. VEHICLE HAS 53,000 MILES BUT I HAD DEALER CHECK VEHICLE WHILE IT WAS UNDER WARRANTY AND THEY SAID ALL IT NEEDED WAS ADJUSTING. *TR
2009
STEERING
TL*THE CONTACT OWNS A 2009 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHEN HE ROCKED THE STEERING WHEEL BACK AND FORTH IT MADE A POPPING NOISE. THE CONTACT STATED THAT THE RACK AND PINION CAUSED THE FAILURE TO OCCUR. THE DEALER STATED THAT ALL OF THE FORD AND MERCURY VEHICLES FOR THAT YEAR AND MODEL WERE DESIGNED THE SAME WAY. THE DRIVER SIDE TIRE ON THE INSIDE ALSO BEGAN TO EXHIBIT ABNORMAL WEAR, WHICH THE OWNER STATED COULD ALSO BE THE RACK AND PINION OR THE TIE ROD. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 22,000.