MY WIFE WAS DRIVING HOME WITH OUR SON FROM SAINT LOUIS CHILDREN'S HOSPITAL BACK HOME 250 MILES. AS SHE'S DRIVING THE POWER STEERING FAILS. WHEN SHE GETS HOME SHE TELLS ME AND I GO OUT AND START THE VEHICLE AND THE POWER STEERING WORKED FINE. SINCE ORIGINAL INCIDENT THE VEHICLE ELECTRONIC POWER ASSIST STEERING (EPAS) WORKS INTERMITTENTLY AND SOMETIMES WORKS AND SOMETIMES DOESN'T. CALLED THE LOCAL FORD DEALERSHIP, TRI-LAKES FORD AND THEY CLAIM IT'S NOT A RECALL OR A COMMON PROBLEM ALTHOUGH THERE'S IS TONS OF INCIDENTS OF THIS HAPPENING NATIONWIDE ALL OVER THE INTERNET. ANGERED I THEN CALLED FORD CUSTOMER SERVICE AND THEY GIVE ME THE SAME RUN AROUND SAYING THIS IS UNFORTUNATE AND THEY DON'T HEAR OF THIS PROBLEM MUCH AND THEY CANNOT AND WILL NOT HELP ME. HOW MANY LIVES OR WRECKS HAS TO BE DAMAGED BEFORE THIS ISSUE IS A RECALL? FORD KNOWS ITS A FAULT AND NEED TO OWN UP TO IT. THE MERCURY MARINER HAS THE EXACT SAME PART NUMBER FOR THE REPLACEMENT COLUMN AS THE FORD ESCAPE SO I KNOW THIS IS A COMMON PROBLEM. WHAT IF IT WAS DEVASTATING? WHAT IF MY WIFE AND TERMINALLY ILL CHILD WAS INJURED OR WORSE KILLED BECAUSE OF THIS PROBLEM? THE REAL QUESTION SHOULD BE, WHAT OF IT WAS YOUR CHILD OR YOUR WIFE? FORD HAS LOST MY BUSINESS FOR GOOD. AS WELL AS OUR LOCAL DEALERSHIP. *TR
2010
ENGINE
I HAD JUST GOTTEN BACK FROM A LONG TRIP, AND WAS STOPPED AT A RED LIGHT - I BARELY ACCELERATED ONCE IT TURNED GREEN, AND THE CAR LOST COMPLETE AND TOTAL POWER, IN THE MIDDLE OF THE INTERSECTION. A WRENCH LIGHT CAME ON. NO THROTTLE WAS WORKING AS MUCH AS I PRESSED DOWN. THE CAR KEPT SNAIL PACING UNTIL I GOT TO AN EMPTY PARKING LOT WHERE I TURNED THE VEHICLE OFF. I TURNED IT BACK ON AND IT REVVED ITSELF, SO I TURNED IT BACK OFF. TURNED IT BACK ON AND ALL OF A SUDDEN IT WORKED AGAIN. I TOOK IT TO THE DEALER WHO CLAIMED IT WAS THE "ELECTRONIC THROTTLE BODY" FAILING AND CHARGED ME $98 FOR THE DIAGNOSTIC. I DECIDED FOR A SECOND OPINION, AND THEY TOOK EVERYTHING APART TO SEE IF IT WAS SOMETHING ELSE SINCE THE CAR IS ONLY 3 YEARS OLD AND ONLY HAS 30,000 MILES ON IT. AFTER MUCH TESTING THEY CONCLUDED IT WAS IN FACT THE "ELECTRONIC THROTTLE BODY," AND THE REPAIR COST ME $595. BEFORE THIS HAPPENED, 2 OR 3 DAYS PRIOR, I FELT THE CAR WAS LOSING POWER AND IT WAS HARD TO GET IT TO GO AT IT'S V6 POTENTIAL. CAR STILL HESITATES AND FEELS LIKE THE ENGINE JUMPS OUT WHEN IT STOPS AND MOVES AGAIN... SURE ENOUGH MY ENGINE MOUNTS NOW NEED REPLACING, AND THAT'S ANYWHERE BETWEEN $350-$500. ANOTHER RECALL PERHAPS? IT'S BEEN DOING THIS SINCE DAY 1, AND MY WARRANTY ENDED ABOUT 6 MONTHS AGO. GO FIGURE... JUST WHEN 3 YEARS WAS UP! SIGH *TR