TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD ENTER THE VEHICLE THROUGH THE REAR DRIVER SIDE DOOR. THE DOOR WAS SECURED BUT THERE WAS A SMALL ACCUMULATION OF WATER IN THE REAR FLOORBOARD AREA. IN ADDITION, ALL FOUR DOORS WERE IMPROPERLY POSITIONED DURING INSTALLATION AND DID NOT TIGHTLY CLOSE. THE FAILURE WAS NOT DIAGNOSED. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE DEALER OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
2002
ENGINE AND ENGINE COOLING:ENGINE
THE GEARS TENDED TO POP, MAKING THE VEHICLE JUMP FORWARD, AS WELL THE ENGINE LEAKING OIL, AND INCREASING THE CHANCE OF THE VEHICLE TO OVERHEAT. TAKEN TO DEALER FOR REPAIRS 4 TIMES, BUT THE PROBLEM RECURRED. CONSUMER WAS INFORMED THAT A NEW ENGINE WAS NEEDED, BUT IT WILL BE AT CONSUMER'S EXPENSE.*AK