I HAVE A 2010 MAZDA CX-9 WITH APPROXIMATELY 41,000 MILES. I HAVE BEEN DILIGENT IN MY MAINTENANCE-ALWAYS WITH A MAZDA DEALER. THE CAR STARTED TO EXHALE SLIGHTLY WHEN BRAKING. THE CAR THEN DID NOT WANT TO BRAKE/STOP WITHOUT PUMPING THE BRAKES REPEATEDLY. I WAS ABLE TO STOP SUDDENLY BUT UNABLE TO STOP WITHOUT AMPLE WARNING AT STOP SIGNS, ETC. THE VEHICLE WAS TAKEN TO MAZDA DEALERSHIP WHERE THEY TOLD ME THAT THE VACUUM BOOSTER AND MASTER CYLINDER WERE DEFECTIVE. I WAS NOT ALLOWED TO DRIVE THE CAR BECAUSE IT WAS NOT SAFE. THEY THEN TOLD ME THE NEXT MORNING THAT MAZDA/DEALERSHIP FOUND NO WARRANTY COVERING SUCH A MALFUNCTION/FACTORY DEFECT B/C I HAD PASSED THE 36,000 MILES MARK. I WILL HAVE TO PAY $839 FOR A REPAIR TO DRIVE MY CAR THAT IS AN ISSUE WITH THE MANUFACTURING OF MY CAR. THE DEALER TOLD ME I MUST CONTACT MAZDA USA DIRECTLY TO SEE IF THEY WILL PAY FOR IT-OTHERWISE I AM RESPONSIBLE. I HAVE READ OTHER COMPLAINTS AND AN ARTICLE IN THE WALL STREET JOURNAL BOTH SITTING THE EXISTENCE AND EXPERIENCE OF THIS MALFUNCTION. THE NHTSA WAS SAID TO BE INVESTIGATING THE ISSUE. MAZDA SHOULD BE FORCED TO RECALL THE VEHICLES AND FIX THE MALFUNCTIONING BRAKE SYSTEM. IT IS NOT THE FAULT OF THE CONSUMER BUT OF THE CAR MANUFACTURER. *TR
2013
ELECTRICAL SYSTEM
THE VOICE ACTIVATED NAVIGATION FEATURE ON THE VEHICLE SHUTS DOWN AND BECOMES INOPERABLE WHEN STOPPING OR ACCELORATING FROM A STOPPED POSITION. THE VOICE ACTIVATED FEATURE ONLY WORKS WHILE IN ONE LONG CONTINUOUS MOTION WHICH DEFEATS THE PURPOSE OF THE HANDS-FREE VOICE ACTIVATED NAVIGATION AND MAKES USING THE SYSTEM DIFFICULT IN URBAN ENVIRONMENTS. THIS CONCERN WAS VOICED TO THE LOCAL DEALER AND SALES STAFF WHO COULD NOT FIGURE OUT WHY THE SYSTEM WAS MALFUNCTIONING THIS WAY AND ADVISED THAT THEY WERE NOT ABLE TO FIX IT. NO REMEDY WAS AVAILABLE AND I AM STUCK WITH A VEHICLE THAT DOESN'T FUNCTION AS IT WAS ADVERTISED TO ME AND SOLD. *TR