I STARTED TO ACCELERATE AFTER COMING OFF OF AN EXIT RAMP WHEN I HEARD A NOISE FROM THE ENGINE THEN I STARTED TO LOSE POWER. IMMEDIATELY AFTER THAT WHEN I DEPRESSED THE GAS PEDAL TO ACCELERATE, A GRINDING NOISE OCCURRED. I WAS ABLE TO GET THE VEHICLE TO A PARKING LOT. I HAD THE CAR TOWED TO MAZDA DEALERSHIP WHO INFORMED ME THAT THE TURBO HAD FAILED. THEY WANT ALL MAINTENANCE RECORDS FOR THE TIME I HAVE OWNED THE CAR IN ORDER TO MAKE A DETERMINATION OF WHETHER IT WILL BE COVERED UNDER WARRANTY. I PURCHASED AN EXTENDED POWERTRAIN WARRANTY WHICH COVERS THE ENGINE AND TURBO TO 100,000. BUT IT APPEARS THEY ARE STATING IT IS DUE TO IMPROPER MAINTENANCE AS I CANNOT PRODUCE ALL MY OIL CHANGE RECEIPTS. *TR
2011
ENGINE
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH WITH THE AIR CONDITIONER ACTIVATED, THE VEHICLE WAS MAKING A BANGING AND RATTLING SOUND. THE CONTACT STATED THE SOUND WAS ALSO HEARD WHEN THE TURBO WAS ACTIVATED. THE FAILURE WOULD OCCUR WITH OR WITHOUT THE AIR CONDITIONER ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14.