TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR RISE SYSTEM ON THE VEHICLE FAILED AND WAS CAUSING THE VEHICLE TO BOUNCE ABNORMALLY WHEN DRIVING OVER ANY TYPE OF ROAD BUMP OR UNEVEN ROAD SURFACE. THE AIR RISE SYSTEM WAS REPAIRED TWICE, BUT THE FAILURE CONTINUED TO RECUR. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE AIR RISE SYSTEM WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 157,000.
2011
VEHICLE SPEED CONTROL
TL*THE CONTACT RENTED A 2011 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 70 MPH AND WHEN THE CONTACT ATTEMPTED TO SLOW DOWN, IT DID NOT RESPOND. THE VEHICLE WAS ABLE TO STOP BY PLACING IT IN LOW GEAR AND REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER BUT THEY WERE UNABLE TO GIVE HIM ANY DETAILS AS IT WAS A RENTAL VEHICLE. THE REPAIRS WERE UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 300. UPDATED 2/17/11 *CN UPDATED 04/27/11