I WAS PROCEEDING DOWN A RAMP TO ENTER HIGHWAY TRAFFIC. I PUT MY FOOT TO THE FLOOR TO MERGE INTO TRAFFIC AND THE VEHICLE CONTINUED TO ACCELERATE EVEN AFTER I TOOK MY FOOT OFF THE GAS. I PUT MY FOOT ON THE BRAKE AND THE VEHICLE CONTINUED TO ACCELERATE. I WAS UNABLE TO SLOW DOWN TO ANY GREAT EXTENT AS THE ENGINE WAS RACING. THE ACCELERATOR PEDAL SEEM TO BE OFF THE FLOOR ( NOT STUCK TO THE FLOOR ) AT THE TIME. I WOULD ESTIMATE THAT MY SPEED WAS 85 MPH WHEN I PUT THE SHIFTER INTO NEUTRAL AND STOPPED THE CAR IN THE BREAKDOWN LANE. AT THIS TIME THE ENGINE WAS REVVING SO HIGH, I THOUGHT FOR SURE THE ENGINE WOULD BLOW. BEFORE I HAD THE PRESENCE OF MIND TO SHUT THE ENGINE OFF, THE ENGINE STOPPED REVVING AND WENT BACK TO AN IDLE. THE BRAKES WERE SMOKING BUT THERE DID NOT SEEM TO BE ANY OTHER DAMAGE. I CHECKED THE FLOOR MAT AND IT WAS NOT NEAR THE ACCELERATOR PEDAL. WE WERE ON VACATION AT THE TIME AND ABOUT 600 MILES FROM HOME SO I CONTINUED THE TO DRIVE BUT NOT PUTTING THE GAS PEDAL TO THE FLOOR. I TOOK THE VEHICLE TO THE LINCOLN DEALER THREE DAYS LATER AND THEY FOUND NO CODES AND NOTHING THAT WOULD ALLOW THE ACCELERATOR TO STAY STUCK. THE INVOICE INDICATES THAT THEY PERFORMED KOEO, KOER, AND OASIS AND ALL SYSTEMS PASSED. *TR..UPDATED 06/09/14 *BF UPDATED 06/13/2014 *JS
2011
SEATS
THE 2011 MKZ FRONT SEATS HAVE A HARD BLOCK I THINK IS THE BOX FOR THE SEAT CONTROLS THAT IF YOU SIT IN IT FOR MORE THAN A FEW MINUTES STARTS HURTING THE BACK OF YOUR LEGS. IT ACTUALLY TAKES YOUR ATTENTION AWAY BECAUSE IT IS SO UN COMFORTABLE YOU ARE ALWAYS ADJUSTING THE WAY YOU ARE SITTING. I TOOK IT IN FOR SERVICE AND THE SERVICE TECH FELT IT AND TOLD ME THAT HE THOUGHT SOMETHING WAS WRONG TOO. HE CALLED ME THE NEXT DAY AND TOLD ME THAT THE SEAT WAS THE STANDARD AND THAT IS THE WAY THEY WERE MADE THERE WASN'T ANYTHING THEY COULD DO. WHEN I WENT BACK TO THE DEALER TO PICK UP MY MKZ I WENT INTO THE SHOW ROOM TO FEEL THE SEATS IN THE NEW MKZS AND THEY ARE ALL THE SAME. I FILED A COMPLAINT WITH CUSTOMER SERVICE, THEY SAID THE SEAT WAS STANDARD BUT IF THEY GET ENOUGH COMPLAINTS THEY MIGHT DO SOMETHING. THIS IS THE MOST UNCOMFORTABLE SEAT I HAVE EVER HAD, TAKING A LONG TRIP IS NOT PLEASANT. *TR