THE WASHER FLUID SPRAY NOZZLES DOES NOT PROVIDE SUITABLE SPRAY ONTO THE WINDSHIELD OTHER THAN IN PARK. INADEQUATE DESIGN, FLOW, SPRAY PATTERN IS CAUSING A SAFETY VISIBILITY ISSUE. I HAVE ATTEMPTED TO ADDRESS THE ISSUE WITH LANDROVER USA CUSTOMER SERVICE HOWEVER THEY WILL NOT FIX THE CONCERN. THEY HAVE LABELED THE ISSUE AS A "DESIGN CONCERN" NOT A SAFETY ISSUE AND "NOTIFIED" ENGINEERING IN ENGLAND FOR THEIR "POSSIBLE" REVIEW. TO CLEAR THE WINDSHIELD IN WINTER DRIVING, I MUST PULL OVER EVERY 10 - 15 MILES TO SPRAY WINDOW. THIS IS A BRAND NEW VEHICLE DESIGN FOR LAND ROVER AND AN OBVIOUS SAFETY ISSUE. I WOULD LIKE TO FILE A FORMAL SAFETY COMPLAINT WITH NHTSA.. THANK YOU FOR YOUR CONSIDERATION. I CAN FORWARD VIDEO AND PICTURES OF THE ISSUE IF DESIRED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON I-75 THE VEHICLE WOULD NOT ACCELERATE AND SHIFT GEARS. IT STARTED STALLING AND WOULD DO THE SAME THING AFTER THE ENGINE WAS TURNED OFF AND ON AGAIN. WE DROVE 50-55 MPH ON A HIGHWAY WITH 18 WHEELERS CAREENING AROUND US. TOOK THE VEHICLE TO THE DEALERSHIP, WE WERE TOLD THAT IT NEEDED A NEW TRANSMISSION. NO EXPLANATION WAS GIVEN AS TO WHY WITH A VEHICLE BARELY 5 YEARS OLD AND ONLY HAD 42,000 MILES ACCRUED. WE TOOK IT TO A PRIVATE TRANSMISSION SHOP AND THEY FOUND THE DEFECT. THERE WAS A CRACK ON THE REVERSE PISTON WHICH LAND ROVER WAS APPARENTLY AWARE OF BECAUSE AN UPDATED PISTON WAS MANUFACTURED. ALL WE WOULD LIKE WAS A REFUND FOR THE REPAIRS DONE BUT WE WERE TOLD NO BECAUSE WE DIDN'T GO TO THE DEALERSHIP. IF IT WEREN'T FOR THE PRIVATE SHOP, WE WOULDN'T HAVE KNOWN ABOUT THE DEFECT IN THE FIRST PLACE. I STILL HAVE THE PISTON AND THE CRACK IS CLEARLY VISIBLE. *AK