VEHICLE: 2002 KIA SPORTAGE 4 DR. 4X4; PURCHASED BRAND NEW & PD. IN FULL. IN 2008, WE LEFT AN AMUSEMENT PARK, HOT DAY. 4 PASSENGERS INCLUDING 1 BABY. UPON GOING HOME NEEDED TO RUN A/C. I NOTICED THE TEMP. GAUGE GOING FROM APPROX. MIDRANGE TEMP. TO HOT. A/C WAS SHUT OFF & WE ROLLED DOWN WINDOWS & MADE IT HOME. TOOK VEHICLE TO BE CHECKED OUT & WAS TOLD THAT THE COOLING FAN WAS INOPERATIVE. THE TECH. SAID THERE IS A RECALL FOR THIS PROBLEM. I TOOK VEHICLE TO KIA DEALERSHIP WHO CLAIMED AFTER APPROX. 30 - 40 MINS, IN HIS CARE, THAT THE RECALLED COOLING FAN PROBLEM WAS NOW REPLACED @ NO CHARGE TO ME. I AM NOW FINDING OUT THAT REPLACEMENT WAS NOT DONE DUE TO ANOTHER, SEPARATE TECHNICIAN. 2 TECH'S INVOLVED. 1ST TECH TOLD ME OF RECALL; 2ND TECH SAID RECALLED ITEM WAS NOT REPLACED. WHAT SHOULD I DO? PLEASE TELL ME. I NEED YOUR ADVICE. I AWAIT YOUR REPLY AS TIME IS OF THE ESSENCE. *TR
2009
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 6 MPH HE EXPERIENCED DIFFICULT STEERING. ALSO THE VEHICLE FAILED TO CONVEY TO THE FUEL ECONOMY RECOMMENDED STANDARDS OF 16 TO 24 MPG FOR IN THE CITY DRIVING. THE VEHICLE MAINTAINED A FUEL ECONOMY OF 12 MPG. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE VEHICLE WAS NEW, AND MUST ATTAIN 4,000 MILEAGE FOR RESOLUTION TO THE MALFUNCTIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES IN WHICH THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 130. THE CURRENT MILEAGE WAS 779. UPDATED 11/10/09 *BF UPDATED 11/13/09.*JB