TL* THE CONTACT OWNS A 2011 KIA SOUL EQUIPPED WITH HANKOOK NEXEN P225/45/R13 TIRES, DOT 8EJ7. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THERE WAS A LARGE BUBBLE ON THE SIDEWALL OF THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE DRIVING CHARACTERISTICS OF THE OWNER. THE TIRE WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY THREE MONTHS LATER ON THE FRONT PASSENGER TIRE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 14,000.
2013
SERVICE BRAKES
MY BRAKES MAKE THIS SCREECHING SOUND WHEN BACKING UP, AFTER HAVING ONLY 2 MONTHS. THEY WOULD ALSO NOT HOLD SOMETIMES. THE 3 MOST FRIGHTENING WAS 1. ALMOST RAN OVER A PERSON, 2. RAN OUT INTO INTERSECT WITH ENTIRE FAMILY IN CAR B 4 STOPPING 3. WITH MY BOYS IN CAR ON WAY TO SCHOOL GOING DOWN HILL BRAKES WON'T CATCH. I CALLED DEALERSHIP IT TOOK THEM ALMOST A WK TO GET ME IN SHOP TO SAY THEY CAN'T FIND ANYTHING WRONG.DIDN'T DRIVE IT THOUGH. THE PERSON THAT YOU AS TO CALL AND GET ME IN WAITED TIL MON TO CALL. I HAD CALL CORP. OFFICE AND WAS TOLD TO BRING IN SAT B 4 THAT. WASN'T OFFERED A RENTAL OR ANOTHER CAR TIL WHAT WAS WRONG WAS FIXED. THE BRAKE ISSUE HAS BEEN GOING ON OFF AND ON FOR MONTHS. I BOUGHT THIS SOUL NEW OFF SHOW ROOM FLOOR. AFTER MONTHS OF GOING BACK AND FORTH WITH THIS, CORP SENT TO ANOTHER LOCATION THAT TOLD ME BRAKES DO THIS CAUSE CAR OUTSIDE CONDENSATION CAUSING IT. THIS NOT FIRST NEW CAR NEVER HAPPENED B 4, AFTER OTHER DEALERSHIP KEEPS A WEEK THEY COULDN'T DUPLICATE PROBLEM, I HAVEN'T DRIVEN MY CAR MUCH GOT IN IT OTHER DAY CREEP TO STORE BACKED UP AGAIN BRAKES DIDN'T HOLD RAN INTO SHRUBBERY AND A WALL. CALLED BBB TO FILE COMPLAINT UNDER LEMON LAW. WANT DIFFERENT VEHICLE. JUST SAW TO THAT KIA DOING A RECALL OVER THERE BECAUSE OF BRAKES, THEY KNOW SOMETHING WRONG WHY NOT JUST TAKE THE CAR BACK & LET ME GET ANOTHER THIS IS JUST BAD BUSINESS. IF I RUN OVER SOMETHING, SOMEONE OR INJURY MYSELF THEY'RE GOING TO B OUT OF MORE. THEY GOT RIGHT PERSON NOT GIVING UP TIL WRONG MADE RIGHT. THE KIA SOUL BRAKING SYSTEM IS SUBSTANDARD. THEY ALL KNOW THIS TOO. *TR
