Manufacturer: HYUNDAI-KIA AMERICA TECHNICAL CENTER INC (HATCI)
Manufacturer Id: 1034
Model: Optima
Model Year: 2003
Plant City: Whasung
Plant Country: South Korea
Seat Belts All: Manual
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2004
ELECTRICAL SYSTEM
ON JULY 22, 2007, I WAS ON MY WAY BACK HOME FROM MY ANNIVERSARY TRIP WHEN MY CAR JUST SHUT OFF. WE TRIED SEVERAL TIMES TO GET THE CAR RESTARTED WITH NO LUCK. SINCE THE CAR IS STILL UNDER WARRANTY, WE CALL FOR ROADSIDE ASSISTANCE WHICH FALLS UNDER THE WARRANTY. WELL 3-1/2 HOURS LATER A TOW TRUCK SHOWED UP. UNFORTUNATELY FOR ME, IT WAS NOT CALLED BY KIA. HE JUST HAPPENED DOWN THE ROAD AT THE TIME. SO I HAD TO PAY $250.00 TO HAVE MY CAR TOWED HOME TO AVOID STORAGE FEES AT THE DEALERSHIP. THE NEXT DAY THE KIA DEALERSHIP HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY CHANGED THE CRANK SENSOR AND TIMING BELT. TWO WEEKS LATER THE CAR STARTED HAVING IDLING PROBLEMS. THE CAR WOULD SHUT OFF IF LEFT TO IDLE. THE CAR JERKED WHEN TAKING OFF AND IT SOUNDED LIKE THE ENGINE WAS BOUNCING AROUND UNDER THE HOOD. SO I HAD IT TAKEN BACK TO THE DEALERSHIP TO HAVE IT FIXED. IT IS NOW 2 WEEKS LATER AND MY CAR IS STILL AT THE KIA DEALERSHIP. THEY HAVE CALLED ME 4 TIMES TO COME GET THE CAR IT IS READY. NO IT WAS NOT!!! SO 4 TIMES I DROVE AN HOUR TO THE DEALERSHIP AND AN HOUR HOME TO GO DOWN TO THE DEALERSHIP, CRANK UP MY CAR, REALIZE IT STILL HAD THE SAME PROBLEM, GIVE THEM BACK THE KEYS, AND DRIVE HOME. I AM NOW AT THE POINT WHERE KIA CAN KEEP THE PIECE OF SH*T AND EITHER GIVE ME MY MONEY BACK ON MY SUPPOSEDLY NEW CAR OR GIVE ME AN ACTUAL NEW CAR. I HAVE HAD ENOUGH!!!@!
2003
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO UNLOCK AND COULD NOT BE UNLOCKED FROM THE OUTSIDE OR INSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT SHE HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE LATCH WAS NOT WORKING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. THE CURRENT MILEAGE WAS 86,500. UPDATED 12/20/13*CN THE DEALER STATED THE LOCK PROBLEM WAS ELECTRICAL. UPDATED 12/26/13