TL*THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH APPROACHING A STOP SIGN WHEN THE CLUTCH ENGAGED, THE VEHICLE SHIFTED INTO NEUTRAL GEAR VIOLENTLY WITHOUT WARNING. THE FAILURE OCCURRED SPORADICALLY AFTER THE CONTACT ENGAGE THE ACCELERATOR PEDAL FROM A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS FOR THE IDENTICAL FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
2007
STEERING
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR THE REPAIR AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 42,000.