WHILE SERVICING THIS CUSTOMER'S VEHICLE WE PUT AN A TIRE INFLATOR ON THE VEHICLE'S VALVE STEM. THE VALVE STEM BROKE AND WAS VERY BRITTLE. THE TIRE LOST ALL AIR PRESSURE AND NEEDED TO BE REPAIRED AT A TIRE SHOP FOR $138. *TR
2007
STRUCTURE
I BOUGHT MY 2007 JEEP PATRIOT THE END OF MAY OF 2007 AND IT STARTED LEAKING FROM THE DOME LIGHT THE FIRST RAIN WE HAD...A WEEK AFTER I BOUGHT IT. I BROUGHT IT TO THE DEALER SEVERAL TIMES AT FIRST TO GET IT FIXED SINCE THE LEAKING KEPT RECURRING AND IT WAS COVERED BY WARRANTY. THE TUBING END WAS CRUSHED AND TWISTED WAS THE FIRST DIAGNOSIS. I LOST FAITH IN HAVING THE PROBLEM FIXED. I DEALT WITH THE LEAKING DOME LIGHT BUT NOW OTHER ISSUES HAVE ADDED TO THE DISAPPOINTMENT. WATER NOT ONLY POURS OUT OF THE DOME LIGHT BUT LEAKS INTO SPARE TIRE, CARPET IN BACK SEAT AREA, ON MY SHOULDER FROM PLASTIC BORDER AROUND SUNROOF, AND LITTLE SQUARES OF PLASTIC ON BARS ON BOTH SIDES OF WINDSHIELD. I HAD TO BUY A STEAM CLEANER TO BOTH EXTRACT WATER FROM CARPET/SPARE TIRE SPACE AND ALSO CLEAN THE CARPET. THERE IS SO MUCH LEAKING WATER THAT I HEAR WATER WAVES IN THE BACK AS I DRIVE. I JUST BROUGHT MY JEEP IN THIS WEEK (7/15/13) TO ADDRESS ALL THE LEAKING ISSUES. THEY REPLACED A SEAL AROUND MY 3RD BRAKE LIGHT AND CLEANED MY CARPET. JUST DROVE MY CAR (7/20/13) AFTER A BUNCH OF RAIN LAST NIGHT AND WATER POURED FROM THE DOME LIGHT, DRIPPED ON MY SHOULDER, AND SOME IS IN THE SPARE TIRE AREA. THE CARPET WAS DRY THIS TIME. I WILL HAVE TO BRING MY CAR IN AGAIN NEXT WEEK. I IMAGINE THEY WILL TELL ME I NEED A NEW SUNROOF WHICH I AM NOT CONFIDENT WILL FIX THE ISSUE. THE SUNROOF WAS NEW WHEN I BOUGHT IT AND IT LEAKED SO WHY SHOULD I REPLACE IT ONLY TO PROBABLY HAVE MORE LEAKING AND DEBT. I DON'T HAVE A COVERED AREA TO STORE MY CAR NOR SHOULD I HAVE TO DO SO. I HAVE REPLIED TO JEEP'S REQUEST FOR INPUT ON MY JEEP PATRIOT AND SERVICE VIA SURVEY BUT FEEL LIKE IT IS A WASTE OF MY TIME. I THINK EVERYONE AT THE DEALER IS TRAINED TO RESPOND TO MY DISAPPOINTMENT OF WATER LEAKS WITH A COMMENT SUCH AS, "YEAH, SUNROOFS ARE NOTORIOUS FOR WATER LEAK ISSUES." DRYING UP WATER IS VERY DISTRACTING TO DO WHEN DRIVING. *TR
