TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED AS THE FRONT BRAKES SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED RECALL NOTICE ON JEEP LIBERTY ON OCTOBER 27,2006 AND BEGAN CALLING DEALERSHIPS FOR INFORMATION AND TO SCHEDULE A REPAIR. THIS WAS AFTER CALLING DAIMLER CHRYSLER FOR NAMES OF DEALER SINCE OURS HAD GONE OUT OF BUSINESS. I CALLED FOUR DEALERSHIPS WITHIN MY DRIVING AREA (35MILES) NOT ONE OF THEM OFFERED TO TAKE MY NAME, NUMBER OR ANY OTHER INFORMATION. I WAS TOLD ABOUT THE PARTS BEING ON BACK ORDER AND TO CALL BACK IN A WEEK OR 2. THIS IS WHAT I DID AND AGAIN WAS TOLD THE SAME I AGAIN CALLED D/C AND THE CUSTOMER REP TOLD ME AGAIN ABOUT THE PARTS BEING BACK ORDERED AND THAT EACH DEALER ONLY RECEIVED 1-2 A WEEK, THERE WAS NOTHING ELSE SHE COULD DO. WELL I HAVE BEEN CALLING EVERY WEEK SINCE FRIDAY THE 27TH OF OCTOBER AND FINALLY ON THURSDAY NOVEMBER 30TH A SERVICE PERSON WAS WILLING TO TAKE MY NAME AND PUT IT ON A WAITING LIST. BUT MY QUESTION IS FOR HOW LONG? MY AUTO IS MY ONLY TRANSPORTATION AS LIKE OTHERS, SHOULD I HAVE AN ACCIDENT WITH MY CHILDREN IN THE CAR OR ANY INCIDENT AT ALL WITH THEN IN THE CAR, DAIMLER CHRYSLER WILL NOT HAVE HEARD THE LAST OF ME. I HAVE ALREADY HAD TO REPLACE 2 FRONT TIRES FOR REASONS NO ONE COULD EXPLAIN (THEY HAD WORN SO BAD ON THE INNER TREAD) AND HAVE BEEN KEEPING CLOSE EYE ON THE NEW ONES. CAN'T AFFORD TIRES B/F THEY ARE NEEDED EITHER. AND WILL THE DEALER MAKE SURE MY CAR IS ALIGNED AND BALANCED? SINCE THIS WILL BE DISRUPTED BY THE REPAIR OF THE LOWER BALL JOINTS? I JUST WANT TO BE SAFE, I HAVE LOVED MY LIBERTY SINCE BUYING IT AND MY SON IS LOOKING FORWARD TO DRIVING IT IN A COUPLE OF YEARS. BUT DO I ALLOW HIM TO? THANK YOU IN ADVANCE FOR YOU HELP AND TIME. ANY AND ALL ASSISTANCE WILL BE GOOD. *JB