TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHEN THE CONTACT TOOK THE VEHICLE TO AN AUTO SHOP FOR ROUTINE MAINTENANCE, HE WAS INFORMED THAT THE RUBBER BOOTS ON THE UPPER CONTROL ARM BALL JOINTS WERE SEVERELY TORN AND NEEDED TO BE REPLACED. THE DEALER RECOMMENDED THAT THE BALL JOINTS BE REPLACED. THEY ALSO STATED RECENTLY THAT THE PART WAS ON NATIONAL BACK ORDER AND COULD NOT ADVISE HIM OF THE DATE OF AVAILABILITY. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 34,600.
2007
STRUCTURE:BODY:DOOR
IN 2010 I PURCHASED A USED 2007 JEEP LIBERTY FROM A DEALERSHIP. WITHIN THE FIRST MONTH OF THE PURCHASE THE MECHANISM INSIDE THE FRONT DRIVER'S SIDE DOOR BROKE CAUSING THE WINDOW TO DROP INTO THE DOOR RENDERING IT UNUSABLE. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY REPAIRED THE MECHANISM FOR FREE. IN 2012 THE SAME MECHANISM IN THE SAME DOOR BROKE AGAIN. THIS TIME I WAS TOLD THAT THIS IS A COMMON OCCURRENCE BUT WAS FORCED TO PAY FOR THE REPAIR MYSELF AS JEEP HAS NOT YET RECALLED THE MECHANISM. YESTERDAY, DECEMBER 21, 2013 THE MECHANISM BROKE AGAIN THIS TIME IN THE FRONT PASSENGER SIDE DOOR. I HAVE CALLED THE DEALERSHIP AGAIN BUT HAVE NOT YET SCHEDULED A TIME TO FIX THE UNIT. I DO NOT FEEL AS IF I SHOULD HAVE TO PAY FOR THIS REPAIR AS IT IS AN ON-GOING ISSUE AND OBVIOUSLY A DEFECTIVE PRODUCT. *TR
