CAR STALLS WITHOUT WARNING, USUALLY WITHIN 40 MINUTES OF STARTING CAR. HAPPENS AT ANY SPEED, FROM 70 ON THE HIGHWAY TO 5 MPH ON OUR ROAD. NO WARNING. INTERNET SEARCH INDICATED MANY JEEP OWNERS WITH SAME SAFETY ISSUE AND NO PERMANENT FIXES. *TR
2011
SUSPENSION
I HAVE A 2011 JEEP GRAND CHEROKEE OVERLAND.THE VEHICLE CLUNKS IN THE REAR END GOING OVER BUMPS AT LOW SPEEDS. TURNS OUT THIS IS DUE TO A DEFECT IN THE SHOCKS/SHOCK MOUNTS. IT ONLY AFFECTS VEHICLES WITH QUADRA LIFT SUSPENSION AND TOWING PACKAGE. INCLUDING THE ORIGINALS, I HAVE HAD 4 SETS OF REAR SHOCKS PUT ON--WITH 3 INDIVIDUAL SHOCKS BREAKING-WHICH I CONSIDER A SAFETY HAZARD. FROM REPORTS ON JEEPGARAGE.ORG, THERE ARE AT LEAST 12 OF US IN THAT SMALL GROUP RANGING FROM 2011 TO 2014 MODEL YEARS WITH THIS ISSUE. I MADE 5 OR 6 100 MILE ROUND TRIPS TO THE DEALER WHO CHANGED SHOCKS AS HE WAS TOLD TO BY CHRYSLER. THEY CAME OUT WITH 3 DIFFERENT SHOCK TYPES (#'S) AND SHOCK MOUNTS TO FIX THIS-NO SUCCESS. NOW ONE OF OUR GROUP WITH A 2013 JGC LAREDO HAS BEEN TOLD THAT IT IS "NORMAL TO HAVE CLUNKING"-EVEN AFTER HE TOLD THEM THAT ONE SHOCK WAS COMPLETELY FROZEN.THEY ALSO HAVE HAD 2 OR 3 TSB'S ADDRESSING THE PROBLEM WITH INEFFECTIVE SOLUTIONS. SO NOW A "PROBLEM" IS NORMAL. ALL ANY OF US WANT IS FOR OUR SHOCKS TO BE SAFE AND QUIET ON VEHICLES WE PAID OVER 40K FOR. PERHAPS YOU CAN HOLD CHRYSLER ACCOUNTABLE. *TR