DRIVING DOWN FREEWAY AND DRIVERS DOOR POPS OPEN AND WON'T SHUT. HAVE TO PULL OVER IN A HURRY TO AVOID ACCIDENT. FOUND DOOR LATCH HANGING FROM DOOR FRAME. WEAK WELD OF LATCH HAD GIVEN WAY AND DOOR POPPED OPEN. VERY DANGEROUS. LOCAL CHRYSLER DEALERSHIP COULDN'T HELP FINANCIALLY OR OTHERWISE AND SENT ME TO A BODY SHOP. BODY SHOP SAID THIS IS A REGULAR PROBLEM ON CHRYSLER PRODUCTS. THEY USE A CHEAP METAL AND WELDING TO ATTACH DOOR LATCH. I WOULD LIKE TO BE REFUNDED THE $1800 IT IS COSTING ME TO REPLAC THE ENTIRE DOOR. CAR IS A 1996 JEEP GRAND CHEROKEE. I WOULD THINK THIS SHOULD LAST MORE THAN EIGHT YEARS.*AK
2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL GARAGE, THE VEHICLE SUDDENLY ACCELERATED IN REVERSE AND CROSSED THE STREET, CRASHING INTO A CHURCH BUILDING. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V483000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,000.
