TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAG), HE CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR RECALL SERVICE. THE DEALER STATED THAT THEY DID NOT HAVE PARTS AVAILABLE TO REMEDY THE VEHICLE DEFECT. SIX MONTHS AFTER RECEIVING THE RECALL NOTIFICATION, THE MANUFACTURER STILL HAD NOT PROVIDED THE DEALER WITH THE NECESSARY PARTS TO REMEDY THE RECALLED VEHICLES. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2014
FUEL/PROPULSION SYSTEM
THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER THE CHECK ENGINE LIGHT STAYED ON. THE VEHICLE HAS DONE THIS TWICE NOW WITHOUT CAUSE (I HAVE ONLY HAD THE VEHICLE FOR 4 WEEKS). THE JEEP DEALERSHIP KEPT THE VEHICLE FOR A COUPLE DAYS. THEY WERE FINALLY ABLE TO RESET THE CODES AND DID A SOFTWARE UPDATE. I FOUND OUT A CRANK SENSOR HAD BEEN REPLACED BEFORE I PURCHASED THE VEHICLE.THEY SAID THEY COULD NOT GUARANTY IT WOULD NOT HAPPEN AGAIN AND TO CHECK BACK IN THE NEAR FUTURE AS ADDITIONAL SOFTWARE UPDATES MAY BECOME AVAILABLE. *TR
