HEATER NO LONGER WORKING.. DEALER FOUND TO BE "FAULTY BLEND DOOR" AND "RECIR DOOR". THE ISSUE CAUSES WINDOWS TO FOG MAKING IT DIFFICULT TO SEE WHILE DRIVING. I WAS QUOTED $1200-1600 TO HAVE REPAIRED AT DEALER.. IT'S TOO EXPENSIVE AS I'M ON A VERY LIMITED BUDGET... BUT VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE*JB
2014
ELECTRICAL SYSTEM
FIRST INSTANCE: AT VEHICLE STARTUP, ELECTRONIC GAUGE CLUSTER IMMEDIATELY POSTED "SERVICE IMMEDIATELY" WARNINGS FOR ABS, AIR BAGS, 4X4 SUSPENSION, PARKSENSE, AMONG OTHERS. SPEEDOMETER WAS NOT OPERATIONAL. UNSURE IF BLIND SPOT MONITORING WAS OPERATIONAL. CHECK ENGINE LIGHT REMAINED ON. TURNING OFF IGNITION, OPENING DOORS, AND WAITING SEVERAL MINUTES DID NOT CLEAR THE ISSUE. AFTER WAITING OVERNIGHT, EVERYTHING WAS OPERABLE. AT FIRST SERVICE VISIT, DEALER RECONFIGURED PCM PER CHRYSLER AND RETURNED VEHICLE. SECOND INSTANCE: APPROXIMATELY TWO WEEKS LATER, THE ABOVE ISSUE RECURRED. WE COULD NOT MAKE IT TO THE DEALER AND HAD TO DRIVE THE VEHICLE IN THIS CONDITION. A FEW DAYS LATER, THE ISSUE RECURRED ONCE MORE. THIS TIME, WE WERE ABLE TO DRIVE IT TO DEALER. WHILE SERVICE WAS CLOSED, WE ASKED SOMEONE TO VERIFY THE CONDITION AND DOWNLOAD CODES. WE CONTACTED JEEP CUSTOMER CARE AND WAS ASSIGNED A CASE MANAGER. AT SERVICE VISIT, THE DEALER STATED THEY WERE UNAWARE OF THIS EVER HAPPENING, AND I TOLD THEM I HAD SEEN SEVERAL CASES ON JEEP INTERNET FORUMS OF AN ABS MODULE BEING REPLACED. AFTER SPEAKING WITH JEEP, DEALER INSTALLED NEW ABS MODULE. ALSO, WE WERE GIVEN A RENTAL CHRYSLER 300C FOR ONE DAY DURING THIS VISIT, AND IT FAILED TO START THE MORNING WE HAD IT DUE TO AN APPARENT ELECTRICAL ISSUE AND HAD TO BE TOWED FROM OUR GARAGE. JUST TWO WEEKS AFTER THE JEEP HAD THE ABS MODULE REPLACED, WE HAVE YET TO SEE RECURRENCE. HOWEVER, WHEN I ASKED CHRYSLER CASE MANAGER IF ALL SYSTEMS DISPLAYED AS NEEDING SERVICE DURING THIS ISSUE WERE TRULY MECHANICALLY WORKING OR NOT, SHE SAID THEY "PROBABLY" WERE. WHEN I QUESTIONED THAT RESPONSE, SHE STATED THE BEST THING TO DO WOULD BE TO PULL OVER AND HAVE VEHICLE TOWED IF IT HAPPENED AGAIN. SHE WOULD NOT CONFIRM THAT OTHER VEHICLES HAD A SIMILAR ISSUE OR IF THE ABS MODULE FIX WAS SUCCESSFUL IN THOSE CASES. *TR
